The Patient-Centered Care Essentials course is designed to prepare beginner-level students with the skills and knowledge necessary to provide compassionate, effective, and individualized care in a healthcare setting through three lessons.

In Lesson 1: Communication in the Clinical Setting, students master the art of clear, empathetic, and professional communication with patients, families, and healthcare teams. Students learn techniques for active listening, delivering difficult information and addressing diverse patient populations effectively. Lesson 2: The Physical Examination will teach an understanding of the steps involved in conducting a physical examination. Students will develop skills in patient observation, vital sign measurement, and documentation while maintaining patient comfort and confidentiality. And, finally, in Lesson 3: Nutrition and Patient Coaching, students explore the role of nutrition in health and wellness, learning how to educate and motivate patients to adopt healthier lifestyles through personalized coaching. By the end of this course, students will be equipped to deliver holistic, patient-centered care that emphasizes communication, physical assessment, and patient education.