Chris Croft Training

Management Complete Guide - Succeed in Leadership Roles

Chris Croft Training

Management Complete Guide - Succeed in Leadership Roles

This course is part of Manager's Toolkit Specialization

Chris Croft

Instructor: Chris Croft

Access provided by American University of Bahrain

Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
3 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand principal management theories and how to apply them

  • Empower your team with coaching and delegation to level up the business

  • Know your team members on a personal level so you can work together more effectively

Details to know

Shareable certificate

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Assessments

26 assignments¹

AI Graded see disclaimer
Taught in English
Recently updated!

February 2026

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This course is part of the Manager's Toolkit Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 16 modules in this course

Let's begin by looking at your role as a boss - what are you there to deliver as a primary focus and how can you understanding your team and workplace at a deeper level?

What's included

7 videos4 readings1 assignment

Motivation ties into so many factors affecting long term success - delegation, promotion, communication, employee turnover, team bonding, and a general feeling of personal life satisfaction. So let's work out how to get it right!

What's included

9 videos7 readings2 assignments

Take time in this section to assess each member of your team and how they fit together as a whole. We will look at continuous learning, ownership of tasks, and motivation of individuals and the group.

What's included

7 videos6 readings1 assignment

The four personality colours theory applies to so many areas of life, and can be an extremely empowering management tool. Understanding how each of your team members likes to work and communicate will make management a much smoother experience.

What's included

3 videos3 readings1 assignment

Most likely, as well as managing others, you have a boss above you as well. Interacting with them (and hopefully even improving them!) will make your life better but also that of the team below you. It's well worth investing some time in learning about interpersonal hierarchy skills.

What's included

1 video3 readings1 assignment

Planning for new projects can be a minefield - how much should you involve your team in the process and at which stages? This module outlines all of that in detail and gives you frameworks to assess team members to make sure they are as engaged as possible with your work.

What's included

4 videos4 readings2 assignments

Mastering Situational Leadership means understanding how your team like/need to be managed on an individual basis. How to allocate tasks, empower individuals to improve, and coach everyone to success.

What's included

10 videos4 readings3 assignments

Coaching is the cornerstone of an excellent manager - someone who doesn't just pass tasks down the tree but truly understands and grows every team member. It benefits them but it will also benefit you if your team are highly motivated, trained and self sufficient.

What's included

8 videos3 readings1 assignment

Knowing how much freedom to give a team is based on individuals but also on the specific task. Some need a tighter control than others and getting this balance right means things can come off your plate and onto theirs without anyone feeling stressed or over burdened.

What's included

3 videos3 readings2 assignments

The Management Matrix looks at how to balance empowerment and delegation when it comes to planning tasks vs doing them. This module examines the theory in detail and how you can apply it to your team.

What's included

3 videos2 readings2 assignments

Delegating can be really freeing for you and motivational for your team - but there are challenges too. This section looks at the limitations, the benefits, and the practicalities of delegating effectively.

What's included

12 videos6 readings1 assignment

In this section we look at reverse delegation - taking tasks back off other people when they shouldn't be being passed. Understand when and how it happens, and how to avoid it.

What's included

2 videos2 readings1 assignment

Working remote or virtually is a huge part of modern working life and so it's important to address the most effective ways to do it. Building motivation, autonomy, communication and adapting to different personality types - it's all covered here.

What's included

18 videos2 readings2 assignments

What's included

6 videos1 reading2 assignments

What's included

5 videos2 readings2 assignments

What's included

6 videos4 readings2 assignments

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Instructor

Chris Croft
Chris Croft Training
3 Courses 184 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.