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Professional IQ: Preventing and Solving Problems at Work

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.

Status: Leadership Development
Status: Personal Development
BeginnerSpecialization

Top reviews across Professional IQ: Preventing and Solving Problems at Work

NM

Reviewed Sep 22, 2021

The course is insightful, provoking, enriching and educative. i also appreciated the course facilitators and wish to to be thankful to Professor C.K. Gunsalus and team for job well done.

DD

Reviewed Oct 2, 2018

great. minor complaint that the cut scene music is annoying and jarring, especially at the end with the Univ. of ILL logo slapping on the metal sounds.

MA

Reviewed Sep 14, 2021

Awesome course to take if you are just starting out with managing projects and people

SS

Reviewed Jan 22, 2021

Excellent course, with many practical hints that I could apply at work to improve my performance and get recognition. Strongly recommended.

AB

Reviewed Mar 7, 2017

It's one of the best courses on this topic! Very well structured and interesting with concrete steps and recommendations.

SM

Reviewed Jul 28, 2016

This was a great course, lots of information on analyzing problems at work and coming up with the best solutio

YZ

Reviewed Feb 23, 2018

My Alma Mater! Life-saving course for a rookie professional like me. Thoughtfully designed and presented. Thanks!

AU

Reviewed Aug 15, 2026

Excellent guidance on practical issues at the workplace. It gave me great insight and makes it easier for me to think in difficult situations

Learner reviews across Professional IQ: Preventing and Solving Problems at Work

Showing: 20 of 22

Constantinos
Course: Foundations of Professional Identity
5.0
Reviewed Jun 14, 2022Course: Foundations of Professional Identity
Neringa
Course: Foundations of Professional Identity
5.0
Reviewed Oct 18, 2018Course: Foundations of Professional Identity
Bernard
Course: Foundations of Professional Identity
5.0
Reviewed Jun 27, 2020Course: Foundations of Professional Identity
Heena
Course: Foundations of Professional Identity
5.0
Reviewed Jan 5, 2020Course: Foundations of Professional Identity
Kelvin
Course: Foundations of Professional Identity
5.0
Reviewed Dec 6, 2016Course: Foundations of Professional Identity
Tryntsje
Course: Foundations of Professional Identity
5.0
Reviewed Aug 7, 2016Course: Foundations of Professional Identity
Ndudi
Course: Foundations of Professional Identity
5.0
Reviewed Sep 23, 2021Course: Foundations of Professional Identity
Julien
Course: Foundations of Professional Identity
5.0
Reviewed Aug 12, 2016Course: Foundations of Professional Identity
Abdur-Rehman
Course: Foundations of Professional Identity
5.0
Reviewed Aug 16, 2026Course: Foundations of Professional Identity
Simone
Course: Foundations of Professional Identity
5.0
Reviewed Jan 23, 2021Course: Foundations of Professional Identity
Pedro
Course: Foundations of Professional Identity
5.0
Reviewed Jan 3, 2017Course: Foundations of Professional Identity
yanqi
Course: Foundations of Professional Identity
5.0
Reviewed Feb 23, 2018Course: Foundations of Professional Identity
Stuart
Course: Foundations of Professional Identity
5.0
Reviewed Jul 29, 2016Course: Foundations of Professional Identity
Carey
Course: Foundations of Professional Identity
5.0
Reviewed Aug 24, 2018Course: Foundations of Professional Identity
Yohanes
Course: Foundations of Professional Identity
5.0
Reviewed Apr 11, 2025Course: Foundations of Professional Identity
sana
Course: Foundations of Professional Identity
5.0
Reviewed May 26, 2025Course: Foundations of Professional Identity
Lisa
Course: Foundations of Professional Identity
5.0
Reviewed Jun 1, 2017Course: Foundations of Professional Identity
Rebecca
Course: Foundations of Professional Identity
5.0
Reviewed Dec 23, 2016Course: Foundations of Professional Identity
Hermione
Course: Foundations of Professional Identity
4.0
Reviewed Aug 22, 2016Course: Foundations of Professional Identity
Gabriel
Course: Foundations of Professional Identity
4.0
Reviewed Jun 9, 2016Course: Foundations of Professional Identity