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University at Buffalo

Data-Driven Process Improvement

By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information. Learners are prepared to focus efforts around business needs, evaluate what the organization should measure, discern between different types of IoT data and collect key performance indicators (KPIs) using IoT technology. Learners have the opportunity to implement process improvement objectives in a mock scenario and consider how the knowledge can be transferred to their own organizational contexts. Material includes online lectures, videos, demos, project work, readings and discussions. This course is ideal for individuals keen on developing a data-driven mindset that derives powerful insights useful for improving a company’s bottom line. It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations. It is the first course in the Data-Driven Decision Making (DDDM) specialization. To learn more about the specialization, check out a video overview at https://www.youtube.com/watch?v=Oi4mmeSWcVc&list=PLQvThJe-IglyYljMrdqwfsDzk56ncfoLx&index=11.

Status: Operational Performance Management
Status: Business Process
BeginnerCourse9 hours

Featured reviews

OM

Reviewed Jun 20, 2022

It is a very good course and eye opener. Data driven process improvement is needful in every field.

NB

Reviewed Jul 18, 2022

great way to explain the things that I have never learned before. Go for it

EA

Reviewed Apr 2, 2021

The course is easy to understand and provides some key foundational considerations for data gathering and making an impact on business strategy.

SB

Reviewed Jun 15, 2021

Course is very good but if the resource material can be converted to a video it will add more value

MR

Reviewed Jul 27, 2025

Given the insight on data collection, analysis proritization and management

RS

Reviewed Jun 7, 2023

THE COURSE IS VERY INFORMATIVE,KNOWLEDEAGLE,WELL PREPARED AND WELL PRESENTED BY COURSE INSTRUCTOR.......

KT

Reviewed Jun 2, 2024

Training course was well crafted and apt...Overall Excellent in line with expectations!!!

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