AI for Sales Professionals empowers sales leaders to harness the power of AI to drive smarter, data-driven decision-making and boost revenue. This course teaches professionals to integrate AI technologies into CRM systems, optimize forecasting, and enhance customer relationship management for maximum impact.

Sales with AI

Sales with AI

Instructor: AI CERTs Team
Access provided by INEFOP - Instituto Nacional de Empleo y Formación Profesional de Uruguay
Recommended experience
What you'll learn
AI-Powered Sales Insights: Use AI to analyze customer data, uncover patterns, and make smarter, faster sales decisions at every stage.
Predictive Forecasting & Lead Scoring: Apply AI models to forecast revenue, prioritize leads, and improve pipeline accuracy and conversions.
CRM Automation with AI: Integrate AI tools like Salesforce Einstein to automate workflows, personalize outreach, and boost productivity.
Ethical & Data-Driven Selling: Implement AI responsibly in sales while reducing bias, ensuring transparency, and building customer trust.
Skills you'll gain
- Sales Presentation
- Sales Development
- Sales Process
- Sales Strategy
- Generative AI Agents
- Customer Relationship Management
- AI Enablement
- Sales Management
- Artificial Intelligence and Machine Learning (AI/ML)
- B2B Sales
- Sales Pipelines
- Responsible AI
- AI Personalization
- Lead Generation
- Sales
- Forecasting
- Data-Driven Decision-Making
Tools you'll learn
Details to know

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8 assignments
February 2026
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There are 8 modules in this course
Instructor

Offered by
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
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