Effective leadership hinges on communication. The Feedback and Coaching specialization—built with Elissa Adame, Assistant Professor at the Hugh Downs School of Human Communication—provides a practical roadmap to becoming a more intentional, growth-oriented leader. You’ll develop strategies to deliver meaningful feedback, guide teams through change, and cultivate stronger workplace relationships. You’ll explore the psychology of coaching, learn to manage up and down the org chart, and practice techniques that improve performance and morale across every level of an organization.
This specialization is designed for:
New and experienced managers looking to improve team development
HR professionals, coaches, and trainers seeking proven communication methods
Mid-level professionals preparing for leadership roles
Individuals aiming to build influence in hierarchical environments
Anyone responsible for guiding others’ growth, performance, or morale
Applied Learning Project
What’s Included:
Interactive modules focused on growth-oriented feedback
Mindset assessment tools and identity-based communication strategies
Real-world coaching and managing-up scenarios
Downloadable resources for team training and self-coaching
Reflection and response-building exercises to apply learning on the job
Key Benefits:
Deliver feedback that motivates and develops others
Coach individuals through resistance and fixed mindsets
Build trust and rapport across reporting lines
Promote healthy dialogue and accountability in teams
