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Learner Reviews & Feedback for Operations and Process Management by Illinois Tech

4.8
stars
203 ratings

About the Course

The course focuses on teaching students how to successfully analyze a business process, research methods of improving a process, and adapt/integrate the improvement. methods into the business process in a prioritized and actionable manner. The goal of the course is to expose students to a universal set of business processes and provide them with a formal approach to improving and monitoring the health of those processes that they can apply in a current or future opportunity....

Top reviews

AA

Aug 2, 2025

Excellent course, covered all the main areas thoroughly. Well structured, flows well across the piece. Enjoyable and recommended.

SA

Aug 31, 2024

It was such a thorough course giving so much of insights on different angles of leading a business. A must for every operations manager to attend.

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51 - 53 of 53 Reviews for Operations and Process Management

By Mark B

•

Jan 29, 2026

There was effectively no IT support,, it took me over 25 hrs to get access. The questions can be vague. Eight hours to redo a test is ridiculous. They want verification with a license and facial recognition (didn't realize we were in police state). In an advertising video for another class, it gets the story of David and Goliath wrong (pick up a bible)

By Norberth A

•

May 13, 2026

Though the content is good but delivery is heavily text-based. Too little images used for demonstration. Visuals are easier to learn with. Again, too much text.

By Sobhish t

•

Oct 29, 2024

I didn't find this course very engaging.