By the end of this project, you will have a better understanding of how you can utilize Facebook Messenger as a strategic tool in your marketing efforts.

Best Practices for Marketing with Facebook Messenger

Best Practices for Marketing with Facebook Messenger

Instructor: Kristin Walker
Access provided by Xavier School of Management, XLRI
(13 reviews)
Recommended experience
What you'll learn
Set up a Facebook Page and Messenger Account.
Develop an understanding of the benefits of Facebook Messenger for Marketing Purposes.
Learn Best Practices of Marketing Communications with Facebook Messenger.
Skills you'll practice
- Customer Engagement
- Social Media Campaigns
- Marketing
- Communication Strategies
- Social Media Marketing
- Customer Inquiries
- Social Media Management
- Event Marketing
- Business Strategy
- Customer experience improvement
- Customer Relationship Building
- Personalized Service
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About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
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Understand the benefits of Facebook Messenger and set up your Facebook Business Page and Messenger accounts.
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Develop a list of Facebook Page followers.
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Develop a list of Frequently Asked Questions in Messenger for our customers and prospects.
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Utilize one-on-one engagement to enhance the overall customer experience.
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Utilize Messenger to drive event traffic and formulate Messenger communications strategies.
Recommended experience
No background necessary.
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How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
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Reviewed on May 24, 2021
Very Interesting Couse Thank You Instructors!!!!!!! Thank You So much for this course. A perfect courses.
Reviewed on Jul 20, 2021
This course is very practical and helpful to me. Thanks!!!





