Coursera

AI-Enhanced Email Marketer with MailChimp, Gmail and Outlook Specialization

Coursera

AI-Enhanced Email Marketer with MailChimp, Gmail and Outlook Specialization

Become a Job-Ready Email Marketer.

Build in-demand skills in email strategy, audience management, and AI-powered campaign tools.

Access provided by Xavier School of Management, XLRI

Get in-depth knowledge of a subject
Beginner level

Recommended experience

2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Plan, write, and launch effective email campaigns using MailChimp, Gmail, and Microsoft Outlook to engage target audiences and drive results.

  • Segment audiences, manage subscriber lists, and ensure GDPR compliance to maintain healthy, targeted, and legally sound email programs.

  • Track, analyze, and report on campaign performance using Google Analytics 4, UTM codes, KPI dashboards, and A/B testing methodologies.

  • Apply generative AI tools and marketing automation to streamline content creation, optimize workflows, and improve campaign efficiency.

Details to know

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Taught in English
Recently updated!

April 2026

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Specialization - 9 course series

Email Campaign Fundamentals

Email Campaign Fundamentals

Course 1, 12 hours

What you'll learn

  • Build and launch multi-part email campaigns in MailChimp, using segmentation, merge tags, and A/B tests to maximize engagement.

  • Write compelling subject lines and persuasive email copy that align with brand voice and drive readers to take action.

  • Set up automated MailChimp workflows with triggers and drip sequences, then evaluate performance data to optimize campaign flow.

  • Plan email marketing projects from kickoff to launch using timelines, peer-review processes, and structured campaign checklists.

Skills you'll gain

Category: Email Marketing
Category: Copywriting
Category: Campaign Planning
Category: Constructive Feedback
Category: Campaign Management
Category: Branding
Category: Driving engagement
Category: Email Automation
Category: Project Planning
Category: Analytics
Category: Target Audience
Category: Workflow Management
Category: A/B Testing
Category: Personalized Campaigns
Category: Peer Review
Audience Management & Compliance

Audience Management & Compliance

Course 2, 12 hours

What you'll learn

  • Segment email audiences using demographic and behavioral data to deliver more relevant, targeted campaigns.

  • Apply list hygiene practices—including re-engagement and removal workflows—to protect deliverability.

  • Sync CRM contacts with your email platform and maintain compliance with key email marketing regulations.

  • Build a comprehensive audience management plan that integrates strategy, operations, and performance measurement.

Skills you'll gain

Category: Email Marketing
Category: Compliance Management
Category: Performance Analysis
Category: Target Audience
Category: Customer Relationship Management
Category: Regulation and Legal Compliance
Category: Customer Relationship Management (CRM) Software
Category: Compliance Auditing
Category: Behavioral Economics
Category: Project Design
Category: Campaign Management
Category: Personalized Campaigns
Category: Gmail
Category: Customer Engagement
Category: Regulatory Compliance
Category: Customer Data Management
Category: Driving engagement
Category: Performance Measurement
Category: Management Accounting
Category: Customer Analysis
Email Analytics Basics

Email Analytics Basics

Course 3, 11 hours

What you'll learn

  • Build a multi-section email analytics dashboard integrating KPIs, engagement trends, and campaign comparisons using Excel or Google Sheets.

  • Evaluate campaign performance using CTR, bounce rates, UTM data alongside open rates, accounting for privacy features that can inflate open tracking.

  • Analyze A/B testing results and engagement timing patterns to generate specific, data-driven subject-line and send-time recommendations.

  • Design stakeholder-ready visualizations and reporting formats that communicate email program insights clearly to non-technical business audiences.

Skills you'll gain

Category: Performance Metric
Category: Marketing Analytics
Category: Key Performance Indicators (KPIs)
Category: A/B Testing
Category: Dashboard
Category: Dashboard Creation
Category: Email Marketing
Category: Performance Reporting
Category: Business Reporting
Category: Data-Driven Marketing
Category: Web Analytics
Category: Performance Measurement
Category: Content Performance Analysis
Category: Business Metrics
Category: Google Sheets
Category: Campaign Management
Category: Microsoft Excel
Category: Data Visualization
Category: Report Writing
Category: Stakeholder Analysis
Email Strategy & Communication

Email Strategy & Communication

Course 4, 14 hours

What you'll learn

  • Set measurable campaign goals aligned with broader business objectives.

  • Draft concise stakeholder updates summarizing email campaign performance.

  • Build and launch a multi-part automated email series using MailChimp.

  • Apply generative AI tools to accelerate and optimize email copy creation.

Skills you'll gain

Category: Stakeholder Communications
Category: Strategic Communication
Category: Email Automation
Category: Email Marketing
Category: Goal Setting
Category: Personalized Campaigns
Category: Campaign Planning
Category: Newsletters
Category: Performance Analysis
Category: Content Performance Analysis
Category: Content Strategy
Category: Content Development and Management
Category: Marketing Automation
Category: Driving engagement
Category: Generative AI Agents
Category: Marketing Strategy and Techniques
Category: Digital Advertising
Category: Digital Marketing
Category: Communication Strategies
Category: Market Analysis
Advanced Email Marketing Techniques

Advanced Email Marketing Techniques

Course 5, 11 hours

What you'll learn

  • Set up and assess automated response workflows in MailChimp for improved efficiency.

  • Plan and execute advanced A/B tests across subject lines, content, and send times.

  • Ensure full GDPR compliance through structured audits and regulatory best practices.

  • Sync and manage CRM contact data across Gmail and MailChimp seamlessly.

Skills you'll gain

Category: A/B Testing
Category: Copywriting
Category: Data-Driven Marketing
Category: General Data Protection Regulation (GDPR)
Category: Email Automation
Category: Customer Relationship Management (CRM) Software
Category: Compliance Auditing
Category: Compliance Management
Category: Marketing Strategy and Techniques
Category: Auditing
Category: Market Analysis
Category: Marketing Automation
Category: Email Marketing
Category: Regulation and Legal Compliance
Category: Campaign Management
Category: Marketing Planning
Category: Gmail
Category: Target Audience
Category: Content Optimization
Category: Data Analysis
Email Marketing Analytics & Optimization

Email Marketing Analytics & Optimization

Course 6, 11 hours

What you'll learn

  • Build comprehensive performance dashboards to monitor and report on email campaign KPIs.

  • Set up conversion tracking in Google Analytics 4 and generate UTM performance reports.

  • Create Excel pivot reports to summarize campaign data and analyze CTR discrepancies.

  • Lead post-mortem analysis sessions to extract actionable insights from campaigns.

Skills you'll gain

Category: Key Performance Indicators (KPIs)
Category: Dashboard Creation
Category: Performance Analysis
Category: Google Analytics
Category: Dashboard
Category: Email Marketing
Category: Marketing Analytics
Category: Data Analysis
Category: Microsoft Excel
Category: Content Performance Analysis
Category: Email Security
Category: Search Engine Optimization
Category: Market Analysis
Category: Web Analytics
Category: Market Data
Category: Market Intelligence
Category: Campaign Management
Category: Data-Driven Marketing
Category: Performance Reporting
Category: Strategic Marketing
Campaign Management & Brand Alignment

Campaign Management & Brand Alignment

Course 7, 15 hours

What you'll learn

  • Coordinate campaign asset collection, timelines, and deployment using Microsoft Outlook.

  • Develop a six-month email strategy map with KPIs and conduct SWOT analysis.

  • Audit email templates and align all communications with brand guidelines.

  • Craft internal performance reports and present campaign results to stakeholders.

Skills you'll gain

Category: Campaign Management
Category: Brand Strategy
Category: Presentations
Category: Campaign Planning
Category: Email Marketing
Category: Coordinating
Category: Marketing Analytics
Category: Microsoft Outlook
Category: Brand Management
Category: Performance Reporting
Category: Marketing Automation
Category: Workflow Management
Category: Digital Marketing Campaigns
Category: Marketing Communications
Category: Email Automation
Category: Social Media Campaigns
Category: Report Writing
Category: Communication Planning
Category: Marketing Planning
Category: Performance Analysis
Career Development for AI-Enhanced Email Marketer

Career Development for AI-Enhanced Email Marketer

Course 8, 2 hours

What you'll learn

  • Build a job-ready resume that translates email campaign skills into competency demonstrations with measurable outcomes employers value.

  • Create a professional portfolio showcasing campaign case studies, automation workflows, and technical proficiency across email platforms.

  • Apply a structured interview framework to communicate campaign strategy, performance analysis, and platform knowledge with confidence.

  • Develop a 30-day career launch plan integrating job search tactics, networking strategies, and professional positioning for email roles.

Skills you'll gain

Category: Interviewing Skills
Category: Marketing Communications
Category: Email Marketing
Category: Digital Marketing
Category: Campaign Management
Category: Data-Driven Marketing
Category: Professional Networking
Category: Marketing Automation
Category: Marketing Strategies
Category: Market Analysis
Category: Marketing
Category: LinkedIn
Category: Email Automation
Capstone for AI-Enhanced Email Marketer

Capstone for AI-Enhanced Email Marketer

Course 9, 1 hour

What you'll learn

  • Plan a complete email campaign — defining objectives, segmenting audiences, and selecting the right tools.

  • Write on-brand email copy and subject lines that reflect brand voice and target two distinct customer segments.

  • Design automation-ready workflows and apply UTM tracking using Mailchimp, Gmail, and Outlook.

  • Deliver a portfolio-ready campaign package with an executive summary and performance report.

Skills you'll gain

Category: Personalized Campaigns
Category: Email Marketing
Category: Quality Assessment
Category: Program Standards
Category: Market Analysis
Category: Data-Driven Marketing
Category: Digital Marketing
Category: Quality Assurance
Category: Target Audience
Category: Brand Management
Category: Campaign Management
Category: Marketing Analytics
Category: Copywriting
Category: Marketing Communications
Category: Market Intelligence
Category: Web Analytics and SEO
Category: Campaign Planning
Category: Email Automation
Category: Marketing Effectiveness
Category: Marketing Automation

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456 Courses70,764 learners

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