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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,999 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

MG

May 9, 2024

High relevant cours with regards to customer loyalty and with regards to the construction of own elevator pitch and how to comunicate and show what we've learned in the cours.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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376 - 400 of 1,189 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Hamed V

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Jun 12, 2022

Hi, Thanks for all of content in this course.

By Risha K

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Jun 15, 2025

It was really helpful and easy to learn here

By kadidja k

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Dec 28, 2023

Super great, clear and straight to the point

By Dempster N H

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Nov 27, 2022

Great course with a lot of great instructors

By Abdul M A

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Nov 13, 2022

Perfect for beginner level digital marketer

By lucía l s

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Apr 4, 2025

Muy buen curso, completo y con actividades.

By Ariadna R

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Jan 4, 2025

Sin duda te ayudan todas estas herramientas

By samarth c

•

Jul 1, 2023

Wonderful content!

Thankyou Google

Loved It!

By NITHYA S S

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May 23, 2023

It is very use full course. Thank u so much

By sanjay K

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May 14, 2023

really a good course to invest your time on

By Eliza G

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Jan 2, 2023

Thank you for this course. I learned a lot!

By PAULA R R M

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Jul 6, 2025

Um ótimo curso, aprendi muito nesse tempo!

By Stanley O

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Apr 8, 2025

Great course and indepth teaching as well.

By Ally B

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May 10, 2022

Great capstone course for the certificate.

By Kenny N

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Jan 24, 2025

Really informative and dense I enjoyed it

By Dianti W

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Sep 22, 2024

Thank you for incredible learning program

By Zulekha H

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Nov 13, 2023

i very thankful coursea team and trainers

By Raman K J

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Dec 28, 2022

Thank you for such a great course design.

By Shiva k r

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Jan 3, 2026

easy understanding of digital marketing.

By GRAZIELE X M

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Jun 5, 2025

Me ajudou a desenvolver bastante na área

By Kyrylo H

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Apr 14, 2024

Great stuff on customer loyalty. Thanks.

By Muhammad H

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Jan 3, 2023

Very Informative sessions, learned alot.

By Sakshi M

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Jul 6, 2025

excellent journey,excellent instructors

By Asim S

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May 1, 2025

This best for my self Thank you GOOGLE

By Olufemi O

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Sep 3, 2024

good course for ecommerce professionals