Support Individual Growth and Development

This course is part of Google People Management Essentials Specialization

Instructor: Google Career Certificates

Access provided by CU Gen Ed : KNOW ACCUM III

3 modules

Gain insight into a topic and learn the fundamentals.

4.7

(17 reviews)

Beginner level

No prior experience required

3 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

4.7

(17 reviews)

Beginner level

No prior experience required

3 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Learn the benefits of coaching and identify effective coaching techniques.
Apply the Situation-Behavior-Impact (SBI) model to deliver feedback and identify approaches to navigate difficult conversations with team members.
Describe effective strategies to prepare for, conduct, and follow up after employee performance reviews.
Explore effective methods for asking for and receiving upward feedback from the team.

Skills you'll gain

Performance Management

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

3 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Google People Management Essentials Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

This is the third course in the Google People Management Essentials specialization. This course dives into the heart of great management: developing your people. Drawing from Google's research on the behaviors of their best managers, learners will build critical skills around coaching and giving feedback. You will learn and practice effective coaching techniques and apply powerful feedback frameworks like the Situation-Behavior-Impact (SBI) model. Learners will also explore strategies for conducting meaningful performance reviews and navigating difficult conversations.

By the end of this course, you will: - Identify effective coaching techniques to support your team members' career growth. - Apply the Situation-Behavior-Impact (SBI) model to deliver clear and constructive feedback. - Describe strategies for preparing for and conducting effective performance reviews. - Identify methods for navigating difficult conversations with team members. - Explore ways to ask for and receive upward feedback to improve your own performance.

Ready to build a self-reliant team that's eager to tackle any challenge? You'll practice coaching techniques to unlock higher performance. Ask powerful questions that help foster critical thinking, build confidence, and drive higher performance.

What's included

5 videos1 reading

What if you could shape feedback into a catalyst for growth? You'll apply the Situation-Behavior-Impact (SBI)™ model to deliver feedback with confidence. Make feedback a positive and effective tool in your management kit.

What's included

1 video2 readings1 assignment

Don’t just evaluate performance—inspire it. You'll gain tools to transform performance reviews into productive, two-way conversations that build trust. Help every team member chart their path to success.