The course feels disappointingly dull, with the instructor often sounding as if they are reading directly from a script, leading to repetitive content and a lack of genuine engagement. The structure is also puzzling, as some quiz and assignment questions appear before the related concepts are properly introduced, forcing learners to answer items on material that has not yet been taught. The instructor’s accent further complicates comprehension; while different English accents should be respected, unclear pronunciation inevitably undermines learning effectiveness. Across various quizzes and the final assessment, several questions and answer options are frustratingly vague, which contradicts the course’s repeated emphasis on the importance of tailoring in project management, since in reality different organisations follow different processes and documentation standards and agile teams would not be expected to produce a stack of rigid “official” documents for every project.