Back to Negotiation, Mediation and Conflict Resolution

Negotiation, Mediation and Conflict Resolution

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.

Status: Mediation
Status: Verbal Communication Skills
BeginnerSpecialization

Top reviews across Negotiation, Mediation and Conflict Resolution

Reviewed Sep 28, 2020
Course: Negotiation Fundamentals

The course was very fruitful. It help to make our actions during negotiation more structured. The lecturar has good speaking skills. Thank you for the course!

Reviewed Jun 22, 2018
Course: International and Cross-Cultural Negotiation

This is a great introductory course for all the things you have to look out for as well as analyze in an international setting! I'm sure it will help me a lot in the future.

Reviewed Apr 5, 2023
Course: Mediation and Conflict Resolution

Very clear, each module follow on logically. All very comprehensive and good questions and assessments.

Reviewed Apr 22, 2020
Course: Negotiation, Mediation, and Conflict Resolution - Capstone Project

This was an engaging experience that enabled me to draw on all the concepts I learnt in the previous courses.

Reviewed Jul 4, 2021
Course: Negotiation Fundamentals

As a beginner this course is easy to understand the fundamentals of negotiation. The course also makes it easier to understand the different components that makes up negotiation that are very subtle.

Reviewed Jan 26, 2018
Course: International and Cross-Cultural Negotiation

This course gives a really detailed overview in how far cultures differ in their negotiation behaviour. It also mentions useful approaches in how to deal with these differences.

Reviewed Aug 10, 2024
Course: Mediation and Conflict Resolution

Great interactive Great information and examples yet a bit older and renewed

Reviewed Sep 4, 2021
Course: Negotiation, Mediation, and Conflict Resolution - Capstone Project

A good introductory course. A bit difficult to find partners for the capstone project.

Reviewed Aug 15, 2020
Course: Negotiation Fundamentals

The approach and methodology in the programme correspond with the wealth of information contained therein. This course is my best alternative dispute resolution experience so far.

Reviewed Jan 27, 2018
Course: International and Cross-Cultural Negotiation

Really nice course. I would have liked some suggestions on what to read regarding specific cultures and how their negotiation style is

Reviewed Feb 7, 2026
Course: Mediation and Conflict Resolution

I found this to be an enlightening course and several misunderstandings were cleared up form me regarding mediation and how it differs from other forms of problem-solving methods.

Reviewed Jun 16, 2021
Course: Negotiation, Mediation, and Conflict Resolution - Capstone Project

Additional inputs on other Conflict resolution mechanisms could be addressed in a brief manner

Learner reviews across Negotiation, Mediation and Conflict Resolution

Showing: 19 of 507

Ed
Course: Negotiation FundamentalsReviewed Apr 16, 2020Course: Negotiation Fundamentals
Chelsea
Course: Negotiation FundamentalsReviewed Jan 9, 2019Course: Negotiation Fundamentals
Mushtaq
Course: Negotiation FundamentalsReviewed Jan 29, 2021Course: Negotiation Fundamentals
Heather
Course: Negotiation FundamentalsReviewed Jul 21, 2020Course: Negotiation Fundamentals
Anna
Course: Negotiation FundamentalsReviewed Oct 12, 2018Course: Negotiation Fundamentals
Yaki
Course: Negotiation FundamentalsReviewed Nov 21, 2018Course: Negotiation Fundamentals
Natalia
Course: Negotiation FundamentalsReviewed May 25, 2017Course: Negotiation Fundamentals
Sabah
Course: Negotiation FundamentalsReviewed May 21, 2020Course: Negotiation Fundamentals
Brandon
Course: Negotiation FundamentalsReviewed Dec 29, 2018Course: Negotiation Fundamentals
Rengin
Course: Negotiation FundamentalsReviewed Aug 5, 2019Course: Negotiation Fundamentals
Nurfauzlyn
Course: Negotiation FundamentalsReviewed Jul 4, 2021Course: Negotiation Fundamentals
Ryan
Course: Negotiation FundamentalsReviewed Jan 29, 2021Course: Negotiation Fundamentals
Jessica
Course: Negotiation FundamentalsReviewed Apr 5, 2021Course: Negotiation Fundamentals
Roy
Course: Negotiation FundamentalsReviewed May 21, 2022Course: Negotiation Fundamentals
Sarah
Course: Negotiation FundamentalsReviewed Jun 12, 2020Course: Negotiation Fundamentals
Cristina
Course: Negotiation FundamentalsReviewed Jun 16, 2020Course: Negotiation Fundamentals
Cecilia
Course: Negotiation FundamentalsReviewed Mar 4, 2018Course: Negotiation Fundamentals
Vanessa
Course: Negotiation FundamentalsReviewed Sep 14, 2023Course: Negotiation Fundamentals
Gustavo
Course: Negotiation FundamentalsReviewed Feb 6, 2019Course: Negotiation Fundamentals