Coursera

Jira Workflow Automation & Optimization Specialization

Coursera

Jira Workflow Automation & Optimization Specialization

Optimize Agile Teams With Jira Automation.

Learn to configure, automate, and optimize Jira workflows for agile project success.

LearningMate

Instructor: LearningMate

Access provided by Imperial College London

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Configure Jira projects, workflows, and automation rules to standardize processes and improve team efficiency.

  • Analyze agile metrics and craft dashboards to identify bottlenecks and communicate project health to stakeholders.

  • Build data-driven business cases for automation and evaluate tools to optimize Jira environments.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

January 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera

Specialization - 11 course series

What you'll learn

  • Apply Agile principles and Scrum roles to analyze common team challenges and recommend effective solutions for better collaboration and outcomes.

Skills you'll gain

Category: Agile Project Management
Category: Agile Methodology
Category: Case Studies
Category: User Story
Category: Sprint Planning
Category: Sprint Retrospectives
Category: Team Building
Category: Project Management
Category: Cross-Functional Collaboration
Category: Team Management
Category: Scrum (Software Development)
Category: Resilience
Category: Team Leadership
Category: Backlogs

What you'll learn

  • Apply standardized Jira configurations for project visibility, consistency, and governance alignment across teams.

Skills you'll gain

Category: Kanban Principles
Category: Jira (Software)
Category: System Configuration
Category: Issue Tracking
Category: Configuration Management
Category: Stakeholder Communications
Category: Project Management Software
Category: Organizational Skills
Category: Dashboard
Category: Process Improvement
Category: Governance
Category: Project Coordination
Category: Stakeholder Management

What you'll learn

  • Learners will apply the Start-Stop-Continue framework in Jira to document, assign, and monitor action items for ongoing improvement.

Skills you'll gain

Category: Team Performance Management
Category: Cycle Counting
Category: Performance Improvement
Category: Record Keeping
Category: Organizational Effectiveness
Category: Taking Meeting Minutes
Category: Issue Tracking
Category: Sprint Retrospectives
Category: Continuous Improvement Process
Category: Business Metrics
Category: Performance Reporting
Category: Performance Metric
Category: Jira (Software)
Jira: Map, Analyze and Release

Jira: Map, Analyze and Release

Course 4 2 hours

What you'll learn

  • Apply story mapping to organize large initiatives and use retrospective data to identify and address systemic impediments for continuous improvement.

Skills you'll gain

Category: Continuous Improvement Process
Category: Sprint Retrospectives
Category: Agile Methodology
Category: Performance Analysis
Category: Release Management
Category: Data-Driven Decision-Making
Category: Project Planning
Category: Prioritization
Category: Root Cause Analysis
Category: Collaborative Software
Category: User Story
Category: Performance Metric
Category: Backlogs
Category: Jira (Software)
Category: Operational Analysis
Category: Agile Project Management
Category: Team Performance Management
Category: Descriptive Analytics
Category: Sprint Planning
Category: Product Roadmaps

What you'll learn

  • Learners will assess backlog health using metrics and implement a Definition of Ready (DoR) in Jira to ensure user story quality and team efficiency.

Skills you'll gain

Category: Data-Driven Decision-Making
Category: Backlogs
Category: User Story
Category: Project Estimation
Category: Quality Assurance
Category: Process Development
Category: Agile Product Development
Category: Sprint Planning
Category: Prioritization
Category: Key Performance Indicators (KPIs)
Category: Process Design
Category: Standard Operating Procedure
Category: Workflow Management
Category: Jira (Software)
Category: Agile Methodology
Category: Continuous Improvement Process

What you'll learn

  • Configure Jira workflows to model team processes and analyze usage data to identify and resolve bottlenecks, improving efficiency.

Skills you'll gain

Category: Process Improvement and Optimization
Category: Business Workflow Analysis
Category: Jira (Software)
Category: Configuration Management
Category: Process Improvement
Category: Business Process
Category: Process Mapping
Category: Workflow Management
Category: Process Design
Category: Automation
Category: Process Analysis
Category: Performance Metric
Category: Process Optimization

What you'll learn

  • Gain proficiency in evaluating, designing, and migrating workflow schemes to create efficient, compliant, and user-friendly processes.

Skills you'll gain

Category: Workflow Management
Category: Jira (Software)
Category: Business Workflow Analysis
Category: Process Design
Category: Compliance Management
Category: Process Mapping
Category: Scalability
Category: Auditing
Category: User Experience
Category: Stakeholder Management

What you'll learn

  • Conduct a cost-benefit analysis to build a data-driven business case and calculate ROI for automation projects.

Skills you'll gain

Category: Cost Estimation
Category: Cost Benefit Analysis
Category: Return On Investment
Category: Persuasive Communication
Category: Data Integration
Category: Operational Efficiency
Category: Stakeholder Communications
Category: Excel Formulas
Category: AI Enablement
Category: Automation
Category: Report Writing
Category: Business Writing
Category: Business Process Automation
Category: Workflow Management
Category: Forecasting
Category: Business Metrics
Category: Business Analysis

What you'll learn

  • Automate bulk Jira updates with REST API calls and select the best marketplace apps by creating a data-backed scorecard for analysis.

Skills you'll gain

Category: Strategic Decision-Making
Category: Postman API Platform
Category: Restful API
Category: Data Maintenance
Category: Product Knowledge
Category: Data Manipulation
Category: Process Analysis
Category: Business Requirements
Category: Technical Management
Category: Application Programming Interface (API)
Category: Needs Assessment
Category: Vendor Management
Category: Requirements Analysis
Category: Due Diligence
Category: Backlogs
Category: Stakeholder Communications
Category: Automation
Category: Data Integrity

What you'll learn

  • Learners will use AI to automate Jira release notes and analyze AI model outputs to improve data categorization accuracy through performance metrics.

Skills you'll gain

Category: Prompt Engineering
Category: Data Validation
Category: AI Workflows
Category: Technical Communication
Category: Model Evaluation
Category: Generative AI
Category: Jira (Software)
Category: Responsible AI
Category: Business Process Automation
Category: Software Documentation
Category: Benchmarking
Category: Quality Assessment
Category: Verification And Validation
Category: Technical Documentation
Category: Automation
Category: Performance Measurement

What you'll learn

  • Learners create, troubleshoot, and enhance no-code Jira automation rules by reviewing execution logs to optimize workflows and efficiency.

Skills you'll gain

Category: Business Workflow Analysis
Category: Process Optimization
Category: Process Improvement
Category: Auditing
Category: Debugging
Category: Jira (Software)
Category: Workflow Management
Category: Business Process Automation
Category: No-Code Development
Category: Performance Improvement
Category: Root Cause Analysis
Category: Performance Tuning
Category: Performance Analysis
Category: Process Analysis
Category: Automation

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

LearningMate
233 Courses 15,905 learners

Offered by

Coursera

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."