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Politecnico di Milano

Platform Thinking: what’s beyond Uber?

Over the last two decades, platforms have transformed the way, we search for information (e.g., Google), buy goods (e.g., Amazon), consume news and media (e.g., Facebook and Twitter) and travel and move around (e.g., Airbnb, Booking.com, Uber and TripAdvisor). This phenomenon is known as 'the power of platforms', defined as an innovative business model that relies on digital technologies to assemble people, knowledge and companies in an interactive ecosystem where value can be created, captured and shared. These platforms have a great ability to attract funds and grow rapidly, relying on external resources (e.g. private houses for Airbnb or private cars for Uber), with a significant impact on the market. These companies act as intermediaries, attempting to reduce frictions in the market and helping the supply and demand sides of a product or service to find each other. As such, existing companies may be inspired by these fast-growing companies to at least partially capture the opportunities underpinning the model. Most of them are digital companies mainly focusing on the service field; nevertheless, recent cases show how platforms are having an impact in many different industries with the spread of the sharing economy and implications in the brick and mortar industries. This course aims to identify the elements that make platforms such a relevant and interesting business model defining the concept of "Platform thinking", defined as the ability to see the potentialities derived from platform-based models while fostering innovation in the digital world but also in traditional and established businesses. The course is based on the definition of platforms, taking a historical view on the evolution of this complex concept that became a buzzword, introducing Platform Thinking.

Status: Case Studies
Status: Systems Thinking
BeginnerCourse6 hours

Featured reviews

LZ

5.0Reviewed May 1, 2023

An excellent course introduces platform thinking and platform business. It is a business model/logic/thinking. I recommend everyone interested in digital firms take this course.

SK

5.0Reviewed Jul 30, 2023

I highly recommend this exceptional course that introduces the concept of platform thinking and platform business, accompanied by interesting real-life examples that kept me engaged from start to end.

KS

5.0Reviewed Apr 14, 2025

excellent course for those interested in value creation, innovation and business models and platform economy.

P

5.0Reviewed Mar 14, 2025

Thank you very much. Course is very well organized with lot of new knowledge to learn!

CH

4.0Reviewed Aug 23, 2023

Very short and quick, although some logic/strategies could be further developed/explained.

AW

5.0Reviewed Apr 14, 2025

Opened my mind to Value Creation in the 21st Century

IM

4.0Reviewed Jan 25, 2023

Good if you want a summary to understand what is platform.

All reviews

Showing: 16 of 16

Daniele Frescurato
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