Coursera

Jira Workflow Automation & Optimization Specialization

Coursera

Jira Workflow Automation & Optimization Specialization

Optimize Agile Teams With Jira Automation.

Learn to configure, automate, and optimize Jira workflows for agile project success.

LearningMate

Instructor: LearningMate

Access provided by Justice Through Code at Columbia University

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Configure Jira projects, workflows, and automation rules to standardize processes and improve team efficiency.

  • Analyze agile metrics and craft dashboards to identify bottlenecks and communicate project health to stakeholders.

  • Build data-driven business cases for automation and evaluate tools to optimize Jira environments.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

January 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera

Specialization - 11 course series

Agile Principles and Scrum Roles

Agile Principles and Scrum Roles

Course 1, 1 hour

What you'll learn

  • Apply Agile principles and Scrum roles to analyze common team challenges and recommend effective solutions for better collaboration and outcomes.

Skills you'll gain

Category: Agile Methodology
Category: Agile Project Management
Category: Sprint Planning
Category: Scrum (Software Development)
Category: Agile Product Development
Category: Team Oriented
Category: Team Leadership
Category: Team Management
Category: Project Management
Category: Backlogs
Category: Agile Software Development
Category: Cross-Functional Collaboration
Category: Sprint Retrospectives
Category: Team Building
Category: Resilience
Category: Team Performance Management
Category: Case Studies
Jira Project Configuration and Visibility

Jira Project Configuration and Visibility

Course 2, 2 hours

What you'll learn

  • Apply standardized Jira configurations for project visibility, consistency, and governance alignment across teams.

Skills you'll gain

Category: System Configuration
Category: Jira (Software)
Category: Governance
Category: Project Management Software
Category: Stakeholder Management
Category: Stakeholder Engagement
Category: Stakeholder Communications
Category: Configuration Management
Category: Risk Mitigation
Category: Issue Tracking
Category: Process Improvement
Category: Project Design
Evaluate Metrics, Craft Dashboards for Jira Mastery

Evaluate Metrics, Craft Dashboards for Jira Mastery

Course 3, 2 hours

What you'll learn

  • Learners will apply the Start-Stop-Continue framework in Jira to document, assign, and monitor action items for ongoing improvement.

Skills you'll gain

Category: Performance Metric
Category: Dashboard Creation
Category: Sprint Retrospectives
Category: Performance Improvement
Category: Jira (Software)
Category: Issue Tracking
Category: Record Keeping
Category: Business Metrics
Category: Team Performance Management
Category: Continuous Improvement Process
Category: Taking Meeting Minutes
Category: Performance Reporting
Category: Organizational Effectiveness
Jira: Map, Analyze and Release

Jira: Map, Analyze and Release

Course 4, 2 hours

What you'll learn

  • Apply story mapping to organize large initiatives and use retrospective data to identify and address systemic impediments for continuous improvement.

Skills you'll gain

Category: Continuous Improvement Process
Category: Sprint Retrospectives
Category: Root Cause Analysis
Category: Agile Project Management
Category: Project Planning
Category: Journey Mapping
Category: Performance Analysis
Category: Jira (Software)
Category: Performance Metric
Category: User Story
Category: Product Roadmaps
Category: Operational Analysis
Category: Descriptive Analytics
Category: Sprint Planning
Category: Backlogs
Category: Collaborative Software
Category: Agile Methodology
Category: Plan Execution
Category: Release Management
Category: Analysis
Optimize Backlogs and Jira Readiness

Optimize Backlogs and Jira Readiness

Course 5, 2 hours

What you'll learn

  • Learners will assess backlog health using metrics and implement a Definition of Ready (DoR) in Jira to ensure user story quality and team efficiency.

Skills you'll gain

Category: Data-Driven Decision-Making
Category: Backlogs
Category: User Story
Category: Jira (Software)
Category: Process Design
Category: Workflow Management
Category: Sprint Planning
Category: Quality Assurance
Category: Standard Operating Procedure
Category: Continuous Improvement Process
Category: Agile Product Development
Category: Prioritization
Category: Agile Methodology
Streamline Jira Workflows, Analyze Bottlenecks Fast

Streamline Jira Workflows, Analyze Bottlenecks Fast

Course 6, 2 hours

What you'll learn

  • Configure Jira workflows to model team processes and analyze usage data to identify and resolve bottlenecks, improving efficiency.

Skills you'll gain

Category: Process Improvement and Optimization
Category: Business Workflow Analysis
Category: Jira (Software)
Category: Process Design
Category: Business Process
Category: Automation
Category: Process Optimization
Category: Configuration Management
Category: Process Analysis
Category: Workflow Management
Category: Process Improvement
Category: Issue Tracking
Category: Data Import/Export
Evaluate and Deploy Jira Workflow Schemes

Evaluate and Deploy Jira Workflow Schemes

Course 7, 2 hours

What you'll learn

  • Gain proficiency in evaluating, designing, and migrating workflow schemes to create efficient, compliant, and user-friendly processes.

Skills you'll gain

Category: Workflow Management
Category: Business Workflow Analysis
Category: Jira (Software)
Category: Stakeholder Management
Category: Compliance Management
Category: User Experience Design
Category: Process Design
Category: Scalability
Category: Auditing
Category: User Experience
Category: Compliance Auditing
Automate Jira: Sync and Prove ROI

Automate Jira: Sync and Prove ROI

Course 8, 2 hours

What you'll learn

  • Conduct a cost-benefit analysis to build a data-driven business case and calculate ROI for automation projects.

Skills you'll gain

Category: Cost Benefit Analysis
Category: Persuasive Communication
Category: Cost Estimation
Category: Return On Investment
Category: Business Writing
Category: Business Metrics
Category: Cost Reduction
Category: Business Analysis
Category: Cost Management
Category: Data Integration
Category: Operating Cost
Category: Business Analysis Tools
Category: Report Writing
Category: Business Process Automation
Category: Workflow Management
Category: Project Estimation
Category: Forecasting
Category: Operational Efficiency
Category: Stakeholder Communications
Category: Automation
Jira Automation and App Selection

Jira Automation and App Selection

Course 9, 1 hour

What you'll learn

  • Automate bulk Jira updates with REST API calls and select the best marketplace apps by creating a data-backed scorecard for analysis.

Skills you'll gain

Category: Strategic Decision-Making
Category: Postman API Platform
Category: Restful API
Category: Application Programming Interface (API)
Category: Data Maintenance
Category: Data Manipulation
Category: Data Integrity
Category: Backlogs
Category: Jira (Software)
Category: Needs Assessment
Category: Requirements Analysis
Category: Automation
Category: Due Diligence
Category: Stakeholder Engagement
Automate and Analyze Jira with AI Accuracy

Automate and Analyze Jira with AI Accuracy

Course 10, 2 hours

What you'll learn

  • Learners will use AI to automate Jira release notes and analyze AI model outputs to improve data categorization accuracy through performance metrics.

Skills you'll gain

Category: Data Validation
Category: Prompt Engineering
Category: Technical Communication
Category: Performance Measurement
Category: Technical Documentation
Category: Verification And Validation
Category: Benchmarking
Category: AI Workflows
Category: Responsible AI
Category: Generative AI
Category: Model Evaluation
Category: AI Integrations
Category: Automation
Category: Software Documentation
Category: Quality Assessment
Category: Jira (Software)
Automate, Debug, and Optimize Jira Workflows

Automate, Debug, and Optimize Jira Workflows

Course 11, 2 hours

What you'll learn

  • Learners create, troubleshoot, and enhance no-code Jira automation rules by reviewing execution logs to optimize workflows and efficiency.

Skills you'll gain

Category: Process Optimization
Category: Performance Improvement
Category: Jira (Software)
Category: Business Process Automation
Category: No-Code Development
Category: Auditing
Category: Process Improvement
Category: Automation
Category: Process Improvement and Optimization
Category: Process Analysis
Category: Root Cause Analysis
Category: Consolidation
Category: Workflow Management
Category: Debugging
Category: Issue Tracking

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

LearningMate
275 Courses22,488 learners

Offered by

Coursera

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."