Coursera

Jira Workflow Automation & Optimization Specialization

Coursera

Jira Workflow Automation & Optimization Specialization

Optimize Agile Teams With Jira Automation.

Learn to configure, automate, and optimize Jira workflows for agile project success.

LearningMate

Instructor: LearningMate

Access provided by Somaiya Vidyavihar University

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Configure Jira projects, workflows, and automation rules to standardize processes and improve team efficiency.

  • Analyze agile metrics and craft dashboards to identify bottlenecks and communicate project health to stakeholders.

  • Build data-driven business cases for automation and evaluate tools to optimize Jira environments.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

January 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera

Specialization - 11 course series

Agile Principles and Scrum Roles

Agile Principles and Scrum Roles

Course 1, 1 hour

What you'll learn

  • Apply Agile principles and Scrum roles to analyze common team challenges and recommend effective solutions for better collaboration and outcomes.

Skills you'll gain

Category: Agile Methodology
Category: Agile Project Management
Category: Resilience
Category: Sprint Planning
Category: Scrum (Software Development)
Category: Team Building
Category: Cross-Functional Collaboration
Category: Project Management
Category: User Story
Category: Sprint Retrospectives
Category: Team Leadership
Category: Backlogs
Category: Team Management
Category: Case Studies
Jira Project Configuration and Visibility

Jira Project Configuration and Visibility

Course 2, 2 hours

What you'll learn

  • Apply standardized Jira configurations for project visibility, consistency, and governance alignment across teams.

Skills you'll gain

Category: Jira (Software)
Category: System Configuration
Category: Kanban Principles
Category: Organizational Skills
Category: Configuration Management
Category: Stakeholder Management
Category: Project Management Software
Category: Project Coordination
Category: Dashboard
Category: Process Improvement
Category: Stakeholder Communications
Category: Issue Tracking
Category: Governance
Evaluate Metrics, Craft Dashboards for Jira Mastery

Evaluate Metrics, Craft Dashboards for Jira Mastery

Course 3, 2 hours

What you'll learn

  • Learners will apply the Start-Stop-Continue framework in Jira to document, assign, and monitor action items for ongoing improvement.

Skills you'll gain

Category: Taking Meeting Minutes
Category: Business Metrics
Category: Sprint Retrospectives
Category: Jira (Software)
Category: Performance Metric
Category: Continuous Improvement Process
Category: Performance Reporting
Category: Cycle Counting
Category: Issue Tracking
Category: Organizational Effectiveness
Category: Team Performance Management
Category: Performance Improvement
Category: Record Keeping
Jira: Map, Analyze and Release

Jira: Map, Analyze and Release

Course 4, 2 hours

What you'll learn

  • Apply story mapping to organize large initiatives and use retrospective data to identify and address systemic impediments for continuous improvement.

Skills you'll gain

Category: Continuous Improvement Process
Category: Sprint Retrospectives
Category: Performance Analysis
Category: Agile Project Management
Category: Team Performance Management
Category: Product Roadmaps
Category: Performance Metric
Category: Release Management
Category: User Story
Category: Backlogs
Category: Agile Methodology
Category: Operational Analysis
Category: Root Cause Analysis
Category: Prioritization
Category: Collaborative Software
Category: Project Planning
Category: Sprint Planning
Category: Jira (Software)
Category: Descriptive Analytics
Category: Data-Driven Decision-Making
Optimize Backlogs and Jira Readiness

Optimize Backlogs and Jira Readiness

Course 5, 2 hours

What you'll learn

  • Learners will assess backlog health using metrics and implement a Definition of Ready (DoR) in Jira to ensure user story quality and team efficiency.

Skills you'll gain

Category: User Story
Category: Data-Driven Decision-Making
Category: Backlogs
Category: Jira (Software)
Category: Prioritization
Category: Process Design
Category: Agile Methodology
Category: Agile Product Development
Category: Workflow Management
Category: Quality Assurance
Category: Standard Operating Procedure
Category: Key Performance Indicators (KPIs)
Category: Sprint Planning
Category: Continuous Improvement Process
Streamline Jira Workflows, Analyze Bottlenecks Fast

Streamline Jira Workflows, Analyze Bottlenecks Fast

Course 6, 2 hours

What you'll learn

  • Configure Jira workflows to model team processes and analyze usage data to identify and resolve bottlenecks, improving efficiency.

Skills you'll gain

Category: Business Workflow Analysis
Category: Process Improvement and Optimization
Category: Jira (Software)
Category: Configuration Management
Category: Workflow Management
Category: Process Design
Category: Process Optimization
Category: Business Process
Category: Process Mapping
Category: Process Improvement
Category: Process Analysis
Category: Performance Metric
Category: Automation
Evaluate and Deploy Jira Workflow Schemes

Evaluate and Deploy Jira Workflow Schemes

Course 7, 2 hours

What you'll learn

  • Gain proficiency in evaluating, designing, and migrating workflow schemes to create efficient, compliant, and user-friendly processes.

Skills you'll gain

Category: Jira (Software)
Category: Workflow Management
Category: Business Workflow Analysis
Category: Process Mapping
Category: Process Design
Category: Auditing
Category: Compliance Management
Category: User Experience
Category: Scalability
Category: Stakeholder Management
Automate Jira: Sync and Prove ROI

Automate Jira: Sync and Prove ROI

Course 8, 2 hours

What you'll learn

  • Conduct a cost-benefit analysis to build a data-driven business case and calculate ROI for automation projects.

Skills you'll gain

Category: Cost Estimation
Category: Cost Benefit Analysis
Category: Persuasive Communication
Category: Return On Investment
Category: Report Writing
Category: Forecasting
Category: Excel Formulas
Category: AI Enablement
Category: Business Process Automation
Category: Business Writing
Category: Stakeholder Communications
Category: Business Analysis
Category: Operational Efficiency
Category: Data Integration
Category: Automation
Category: Workflow Management
Category: Business Metrics
Jira Automation and App Selection

Jira Automation and App Selection

Course 9, 1 hour

What you'll learn

  • Automate bulk Jira updates with REST API calls and select the best marketplace apps by creating a data-backed scorecard for analysis.

Skills you'll gain

Category: Restful API
Category: Postman API Platform
Category: Strategic Decision-Making
Category: Due Diligence
Category: Data Manipulation
Category: Stakeholder Communications
Category: Technical Management
Category: Needs Assessment
Category: Vendor Management
Category: Application Programming Interface (API)
Category: Process Analysis
Category: Backlogs
Category: Data Maintenance
Category: Requirements Analysis
Category: Data Integrity
Category: Business Requirements
Category: Automation
Category: Product Knowledge
Automate and Analyze Jira with AI Accuracy

Automate and Analyze Jira with AI Accuracy

Course 10, 2 hours

What you'll learn

  • Learners will use AI to automate Jira release notes and analyze AI model outputs to improve data categorization accuracy through performance metrics.

Skills you'll gain

Category: Data Validation
Category: Prompt Engineering
Category: Technical Documentation
Category: Model Evaluation
Category: Automation
Category: Quality Assessment
Category: Responsible AI
Category: Performance Measurement
Category: Jira (Software)
Category: Benchmarking
Category: Verification And Validation
Category: AI Workflows
Category: Generative AI
Category: Business Process Automation
Category: Software Documentation
Category: Technical Communication
Automate, Debug, and Optimize Jira Workflows

Automate, Debug, and Optimize Jira Workflows

Course 11, 2 hours

What you'll learn

  • Learners create, troubleshoot, and enhance no-code Jira automation rules by reviewing execution logs to optimize workflows and efficiency.

Skills you'll gain

Category: Business Workflow Analysis
Category: Process Optimization
Category: Performance Improvement
Category: Automation
Category: Business Process Automation
Category: No-Code Development
Category: Auditing
Category: Root Cause Analysis
Category: Process Analysis
Category: Process Improvement
Category: Workflow Management
Category: Performance Tuning
Category: Jira (Software)
Category: Performance Analysis
Category: Debugging

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

LearningMate
274 Courses19,600 learners

Offered by

Coursera

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."