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GenAI for Marketing and Customer Insights

Generative AI is revolutionizing marketing by enabling unprecedented personalization and data-driven decision making. This comprehensive specialization equips marketing professionals with practical GenAI skills to create targeted campaigns, analyze customer behavior, and drive business growth. Through 16 hands-on courses, you'll learn to leverage tools like ChatGPT, Google Ads AI, and analytics platforms to automate content creation, optimize customer journeys, and extract actionable insights from big data. You'll master AI-powered personalization at scale, from email marketing and social media campaigns to dynamic advertising and customer segmentation. Whether you're a marketing manager, data analyst, or digital marketing specialist, this program provides the strategic framework to integrate GenAI into existing workflows while maintaining ethical standards. By completion, you'll have built a portfolio of AI-enhanced marketing projects and gained expertise in emerging MarTech tools that position you at the forefront of marketing innovation.

Status: Generative AI
Status: Prompt Engineering
IntermediateSpecialization

Top reviews across GenAI for Marketing and Customer Insights

Reviewed Mar 4, 2025
Course: GenAI for Digital Marketing and Ecommerce Analysts

Great course with detailed insights into how to actually use AI to get great results.

Reviewed Apr 15, 2025
Course: Enhancing Customer Insights with Generative AI

WOW. Very nice course. I have got a better idea of what Sales team is looking for using GEN AI. but, I will secure another sales Job

Reviewed Feb 26, 2026
Course: GenAI for Digital Marketing Specialists

Why am i not able to exit this and get it added tomy MDP

Reviewed Oct 8, 2024
Course: GenAI for Social Media Marketing Specialists

I love taking courses here on Coursera and will continue until to the end of time. This is a course that is good for future jobs.

Reviewed Sep 24, 2024
Course: Generative AI for Keyword Research

I found the course extremely informative. It guided me in the best way possible. I'll implement the SEO strategies I learned here and see the results they bring.

Reviewed Sep 1, 2025
Course: GenAI for Digital Marketing and Ecommerce Analysts

I learned the GA4 tool for analyzing the date using Gemini or ChatGPT, but as I was seeing a detailed more about it, but course as a beginner was truly good

Reviewed Jan 5, 2025
Course: GenAI for Digital Marketing Specialists

Gives a great framework for using GenAI for Digital Marketing

Reviewed Mar 4, 2025
Course: Generative AI for Keyword Research

Learned a lot with this course. It was well structured, precise, and relevant to the topic. Outlined various ways of approaching the subject. Thank you so much.

Reviewed Jul 6, 2025
Course: Generative AI for Keyword Research

The content is excellent. It was a little bit tricky to understand the English but well worth persevering.

Reviewed Feb 15, 2025
Course: Generative AI for Keyword Research

Lots of insightful information. I liked the hands-on task as well!

Learner reviews across GenAI for Marketing and Customer Insights

Showing: 2 of 2

MITA
Course: Introduction to Generative AI MarketingReviewed Feb 22, 2025Course: Introduction to Generative AI Marketing
Tailizeth
Course: Introduction to Generative AI MarketingReviewed Jan 13, 2025Course: Introduction to Generative AI Marketing