Explore the transformative potential of artificial intelligence in the marketing landscape. This course is designed to help you distinguish between the opportunities for developing new AI algorithms and those for applying existing AI technologies in marketing. You will learn how to identify and capitalize on AI-driven opportunities to enhance marketing strategies, improve customer engagement, and drive business growth. Delve into the crucial role of data in AI applications, discovering how to collect, analyze, and leverage data to inform marketing decisions. Understand the process of mapping and managing the customer journey with AI tools, ensuring personalized and efficient customer experiences. Learn to assess the impact of AI implementations on your marketing efforts, measuring success and refining strategies for optimal results. This course also addresses the critical issue of bias in AI, providing insights on how to recognize and mitigate biases in machine learning algorithms to ensure fair and ethical marketing practices. By the end of this course, you will be equipped with the knowledge and skills to harness AI's full potential in the marketing domain. Join us to unlock the future of marketing with AI.
MN
Course content is good, but I don't like having to wait a week to receive peer-review feedback. I don't see why other people's responses should slow my progress. This is a really bad user experience.
TH
Lot's of case study articles. Exams were helpful and logical. Thanks
LP
It's very useful and gives me a lot of knowledge on how to use AI effectively in MKT
TP
https://martech.org/bias-in-ai-chatgpt-marketing-data/
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Lot's of case study articles. Exams were helpful and logical. Thanks
Course content is good, but I don't like having to wait a week to receive peer-review feedback. I don't see why other people's responses should slow my progress. This is a really bad user experience.
The course "What Can AI Do for Marketing" has been quite valuable. While the information provided was broad and somewhat macro in scope, it has nonetheless been immensely helpful in updating my knowledge of AI applications in marketing. I am grateful for the insights shared, which have certainly enriched my understanding of this evolving field.
Immediately useful! The lessons are super clear and it often opens completely unexpected perspectives
Great! This course has deepened my understanding of the influence of AI for marketing!
It's very useful and gives me a lot of knowledge on how to use AI effectively in MKT
https://martech.org/bias-in-ai-chatgpt-marketing-data/
Great introductory course on the topic.
You can learn a lot belive me
Great course!
great
good
The course overall was great. The content was relevant and well explained in the videos. Areas that could have been better: - There were a number of articles to read and some from HBR which were not accessible without a subscription. - Would have preferred more videos and less independent reading. - A recap video at the end summarizing all we learned over the entire course would have been great.
good
I found this course more basic than I expected based on the title. A significant part of the course covers foundational marketing concepts such as the customer journey, managing customer experience, experimentation and measuring impact. These are useful foundations for someone relatively new to marketing, but for experienced professionals there is quite a lot of familiar material before getting to the more AI-specific insights. I did appreciate the real-world examples, the sections on AI opportunities, personalization and bias, and the academic perspective. The course is well structured and accessible. Overall, I think this is a good introduction for marketers who want to start exploring AI, but I would have liked a much deeper focus on how AI is actually changing marketing, customer behavior and the customer journey, and on emerging developments such as generative AI and AI agents. Good foundation for beginners, but somewhat limited for experienced digital and marketing professionals looking for more strategic or advanced AI insights. One thing I found disappointing is that several of the articles included as course materials are behind external paywalls.
Excellent - but it takes too much time to get the evaluation from others
too easy
All of the HBR readings for the course are behind a paywall, making it challenging to take the course without also signing up and paying for HBR. The course itself was very surface and didn't give me the actionable ways to incorporate AI that I was hoping for. There were typos in the copy and some content that felts completely unhelpful. I would not waste your time.