Chris Croft Training

Assertiveness - Difficult People & Games Players

Chris Croft Training

Assertiveness - Difficult People & Games Players

This course is part of Manager's Toolkit Specialization

Chris Croft

Instructor: Chris Croft

Access provided by IT Education Association

Gain insight into a topic and learn the fundamentals.
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Find it easy to say no, be assertive, and politely speak your mind

  • Overcome fear of confrontation, and rid yourself of negative people

  • Tools to stop letting others intimidate you, manipulate you, or take over your decisions

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

8 assignments¹

AI Graded see disclaimer
Taught in English
Recently updated!

February 2026

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Build your subject-matter expertise

This course is part of the Manager's Toolkit Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 5 modules in this course

What's included

6 videos2 readings1 assignment

What's included

3 videos6 readings2 assignments

What's included

6 videos1 reading2 assignments

What's included

22 videos5 readings1 assignment

What's included

9 videos6 readings2 assignments

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Chris Croft
Chris Croft Training
3 Courses 60 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.