Back to Successful Negotiation: Essential Strategies and Skills
University of Michigan

Successful Negotiation: Essential Strategies and Skills

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at http://negotiationplanner.com/ . The course also includes an opportunity to use an interactive experience where you can test your negotiation skills before starting the live negotiation. (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: https://www.coursera.org/learn/negociacion/ To join the fully translated Portuguese version, visit this page: https://www.coursera.org/learn/negociacao Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA (https://creativecommons.org/licenses/by-sa/2.0/) license, and was created using images provided courtesy of Flazingo Photos (http://bit.ly/1zOylRm) and K2 Space (https://www.flickr.com/photos/k2space/14257556613/in/set-72157644732478432).

Status: Business Communication
Status: Contract Negotiation
BeginnerCourse15 hours

Featured reviews

JN

5.0Reviewed Jan 1, 2026

This is one of the most courses talking about negotiation, you will really know more about negotiation whether you are making a deal of resolve a dispute in your career life or in your personal life

TK

5.0Reviewed Jan 12, 2018

Great Learning experience, my first but not the last & recommended for those working professionals who have busy schedule and still want to whet their insatiable appetite for contemporary learning

HH

5.0Reviewed May 3, 2020

Great self paced tutorial. Easy to comprehend topics and principles. Quizzes are good method for understanding concepts. You are able to retake final exam and quizzes until you master the material.

KB

5.0Reviewed Apr 7, 2022

The course content is really amazeballs. This course is specifically for those who are seeking for managerial roles and other business oriented roles. Massive thanks to the Professor George Siedel

PS

5.0Reviewed Jul 31, 2021

Excellent course by University of Michigan. This course has taught me to see the other side's perspective in a negotiation and use psychological traps on other side to achieve your desired results.

DF

4.0Reviewed Sep 14, 2020

The course content was informative and engaging. I have a lot of negotiations with my current role and I found this very insightful and practical. Professor Seidel is very clear in his explanation.

MH

5.0Reviewed May 3, 2020

This is a very complete course that will give you tools for your daily personal and professional life. The teacher is excellent and the contents he teaches too. Do not hesitate to take this course!

EP

5.0Reviewed Oct 14, 2021

Dr. Siedel is adorable. I feel more confident and meanwhile more thoughtful for negotiating after this course. I bargained on many personal and business purchases, positions, etc. highly recommended.

KG

5.0Reviewed Apr 17, 2017

I had a great time attending this course. Its like a long journey which you don't want to come to an end. Dr. George Sidel and his great efforts behind creating this course should sure be applauded.

DD

5.0Reviewed Sep 7, 2015

I love the program content as well as lecturer's knowledge about this topic. So many interesting examples he provided during the course make it really practical and attracting to learners.Many thanks!

DP

5.0Reviewed Jul 6, 2020

Loved the way the course was done, however I do feel that if we had some good videos on negotiations that would have been a great addition to the course and helped explain the concept a bit better

SV

5.0Reviewed Aug 20, 2015

Thanks for this wonderful course Prof. Siedel. I don't know of a better way to negotiate with you than to request:Please offer more advanced courses; this course --I hope!-- has prepared me for them.

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