Back to The Manager's Toolkit: A Practical Guide to Managing People at Work
University of London

The Manager's Toolkit: A Practical Guide to Managing People at Work

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.

Status: Interviewing Skills
Status: People Management
Course12 hours

Featured reviews

SB

5.0Reviewed Sep 3, 2021

I have really enjoyed this course in how to manage your employees at work, also it will encourage all managers to learn a lot in managing their employees at work in different situations.

O

5.0Reviewed Apr 11, 2020

The whole programme has been inspiring and resourceful. I plan to implement every bit of it in the discharge of my daily assignment. Thank you so much for this opportunity.Omobowale Odofib

SK

5.0Reviewed Aug 23, 2022

this was very informative and intersring cousrse especily for thoe who work as manager. we like seen forward for such interting and knowlede based course in future thank you University of Londan.

CA

4.0Reviewed Nov 5, 2020

i enjoyed this course very much. i was pleased that one of my tutors used powerpoint presentations to read that help me a lot to understand the topic that was being discussed even more.

SK

5.0Reviewed Oct 13, 2022

This is an excellent course for professionals who would like to get into people management streams or new managers and HR people. Best faculty members with deep academic knowledge. Thank you UCL

NC

5.0Reviewed May 16, 2020

Very helpful in understanding organizational structure, and how the successful organizations are following their working culture. Thanks a lot for very detailed videos and learning tools.

OA

5.0Reviewed Jul 23, 2020

If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.

TH

5.0Reviewed May 23, 2021

Very informative course, I liked the scientific approach in it and the thorough presentation of the contents. The backgrounds explained, the researchers shared added great value to the material.

EP

5.0Reviewed Jul 22, 2020

This course has helped me a lot in understanding a lot of things about management. I highly recommend this to people who are managing people and to those who are interested in working with teams.

LM

5.0Reviewed Aug 31, 2022

Coursera courses are great learning tools for managers which csn be practiced at the workplace. It opened my mind to think outside of the box and diffuse conflicts as it happens within the teams.

GB

5.0Reviewed Jul 14, 2020

Thank you to all the professors. The course is very practical ways for young managers like me in dealing with my subordinates in the organization that I am handling for the past 3 years now.

JG

5.0Reviewed Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

All reviews

Showing: 20 of 1,281

natalie Hogg
2.0
Reviewed Oct 24, 2018
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