Back to The Manager's Toolkit: A Practical Guide to Managing People at Work
University of London

The Manager's Toolkit: A Practical Guide to Managing People at Work

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis.

Status: Conflict Management
Status: Interviewing Skills
Course12 hours

Featured reviews

O

5.0Reviewed Apr 11, 2020

The whole programme has been inspiring and resourceful. I plan to implement every bit of it in the discharge of my daily assignment. Thank you so much for this opportunity.Omobowale Odofib

FA

4.0Reviewed Oct 1, 2019

Good content but not always very well conveyed. At times I had the feeling the support material was a little bit "unprofessional" or rushed in its preparation. All in all still a good course anyway.

SK

5.0Reviewed Aug 23, 2022

this was very informative and intersring cousrse especily for thoe who work as manager. we like seen forward for such interting and knowlede based course in future thank you University of Londan.

GB

5.0Reviewed Jul 14, 2020

Thank you to all the professors. The course is very practical ways for young managers like me in dealing with my subordinates in the organization that I am handling for the past 3 years now.

CA

4.0Reviewed Nov 5, 2020

i enjoyed this course very much. i was pleased that one of my tutors used powerpoint presentations to read that help me a lot to understand the topic that was being discussed even more.

PA

5.0Reviewed Jun 21, 2017

it very helpful course for any manager to understand a team and also what factors will motivate them to perform well in organisation. it will also inculcate the habit of fairness with high

JG

5.0Reviewed Jul 14, 2021

It was quite a feat. It made me sit and focus. Reminded that despite busier in life at work, learning is a must to sharpen. Grateful for this opportunity that Coursera gave me. I made it.

SK

5.0Reviewed Oct 13, 2022

This is an excellent course for professionals who would like to get into people management streams or new managers and HR people. Best faculty members with deep academic knowledge. Thank you UCL

TH

5.0Reviewed May 23, 2021

Very informative course, I liked the scientific approach in it and the thorough presentation of the contents. The backgrounds explained, the researchers shared added great value to the material.

OA

5.0Reviewed Jul 23, 2020

If you want to understand how to mange people at your work place, understand conflict management, and conflict resolution, my dear this is the best practical oriented and explicit course to take.

NS

5.0Reviewed Apr 12, 2019

An excellent course. Enhances skills of the managers to handle people effectively and using human resources efficiently to achieve the organizational and the individual employees' goals.

V

5.0Reviewed May 1, 2020

I love this course because it gives me a lot of practical knowledge and understandings regarding managing people at workplace. It also provides me a lot of additional documents and information.

All reviews

Showing: 20 of 1,281

natalie Hogg
2.0
Reviewed Oct 24, 2018
OLANREWAJU ADEYEMO
5.0
Reviewed Jul 24, 2020
Ethel Paloma
5.0
Reviewed Jul 23, 2020
Jérémie Lannoy
4.0
Reviewed Aug 25, 2018
narendra sadhwani
5.0
Reviewed Apr 13, 2019
Deborah Monrad-Hunt
3.0
Reviewed Aug 2, 2020
Lynis Martin
5.0
Reviewed Sep 1, 2022
Saleem Khan
5.0
Reviewed Aug 24, 2022
Deborah Close
5.0
Reviewed May 6, 2017
Danilo Lima
4.0
Reviewed May 15, 2019
Pankaj Attarde
5.0
Reviewed Jun 22, 2017
Max Stepanov
5.0
Reviewed Dec 28, 2016
Natalie
5.0
Reviewed Apr 10, 2019
Simy Rajan
5.0
Reviewed Apr 10, 2019
Asma Mohammed Saleh
4.0
Reviewed Apr 28, 2019
Gurmukh Singh
5.0
Reviewed Apr 14, 2020
Paula Pollio
5.0
Reviewed Aug 16, 2020
Luke Ireland
5.0
Reviewed Feb 3, 2017
Dorothy Li
3.0
Reviewed Jan 23, 2017
Tarek Haroun
5.0
Reviewed May 24, 2021