DY
I just cannot thank Google and Coursera enough for this opportunity. This particular module of the entire Google IT Programme really kindled my curiosity to learn more using this path. Thank you.

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster. By the end of this course you’ll be able to: ● utilize best practices for choosing hardware, vendors, and services for your organization ● understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers ● understand how to make the most of the cloud for your organization ● manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP ● choose and manage the tools that your organization will use ● backup your organization’s data and know how to recover your IT infrastructure in the case of a disaster ● utilize systems administration knowledge to plan and improve processes for IT environments

DY
I just cannot thank Google and Coursera enough for this opportunity. This particular module of the entire Google IT Programme really kindled my curiosity to learn more using this path. Thank you.
II
Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
MB
The System Administration and IT Infrastructure Services course teaches the basics of managing systems, networks, and servers. It is practical, easy to understand, and useful for real-world IT jobs.
SG
Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
PA
This was among the more detail-oriented courses in the certificate so expect to take copious notes. I really enjoyed the exercises at the end of each week and can't wait to put this stuff to use.
AP
Great and helped to do the course succesfully and it was intresting the process and the way the course is designed to meet the capability to understand anyone has a basic knowledge in AD,DNS and DHCP
JP
Excellent course! Would have preferred the week 6 project to be something big (or multiple things) in Qwiklabs rather than a writing assignment, but thought the writing assignment was still helpful.
AK
Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
HN
They showcase a certain skill level that can beat out the biggest competition. They also help you build valuable skills that will prove the claims stated on your resume. However, be smart about it.
OQ
This chapter is very interesting since describes a lot of the things that we have at the office running on the background but we never understood well. The material is well put together, congrats.
LT
Interesting course - I have learned a lot.However I have noticed that many Supplemental reading was referring to solutions that are out dated - it would be useful to add latest software information.
RR
It's harder for me to understand some things in this course because Active directly seems so abstract, I wish I could play around with it to fully grasp it. More visuals would be helpful as well
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I really hate giving this 3 stars because it is actually filled with a lot of material however I do feel like there was room to include more videos in substitution and/or as a supplement to the supplemental readings.
Since I have experience in the field already it is not an issue for me to follow, but I feel if someone who has no experience in this field quiklabs and more videos would really help steer them on the right track.
Regardless, the policies and procedures that we're described will help develop a great culture for sysadmins. I've been in many environments where there wasn't a formal disaster recovery plan, hardware lifecycle, etc. this was very detailed and some of this information can also be applied on the business side as well very valuable.
Way too many rabbit holes of information. I could take the topics and run with it but then what would be the point of a course? Videos just go over things, shallow in some areas, a little too deep in other areas. Content became a strain.
I just cannot thank Google and Coursera enough for this opportunity. This particular module of the entire Google IT Programme really kindled my curiosity to learn more using this path. Thank you.
week 5 got overly complicated and disorganized. the instructor was not fluid and was difficult to understand at times. there should have been more time spend on the basics in the active directory portion vs cramming in a bunch in 4 8-13 minute long videos.
The instructor was very difficult to understand and follow. Difficult to decipher what content is most important and what is not while only touching on some of the more important issues and leaving them up to the student to figure it out via additional reading and rambling on about lesser important items.
Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
Far too basic. Needed some hands on labs as the previous courses had. Many of the topics cover, backups for example, felt like solutions you might give a home user rather than what you would use in a small business environment.
The best course so far. I feel like this course actually showed us things we would be doing day to day in the workplace. It's nice to problem solve since that will probably be a big chunk of the job.
This is a great course! Very informative and right tools are explained for a SysAdmin job. This might give you a kick start for a comprehensive study drive required for a dedicated job capacity.
Weakest of all the series so far.
This chapter is very interesting since describes a lot of the things that we have at the office running on the background but we never understood well. The material is well put together, congrats.
Very tough course and poorly designed for learning. Out of all of the courses, this was the hardest to follow.
THIS was the course I was waiting for! I feel like this gets into the true heart of what it means to be an IT specialist. I loved learning about Virtualization, Backups, Active Directories, etc.
Loved this course but the presence of lot of technical terms and lack of hands on experience made this course difficult to pursue.
This course is good, but it relies too much on the supplemental readings.
AS with all the courses I have taken thus far, the content is priceless, the delivery is 100% useless. As an Educator, I am insulted as I listen to the delivery of what could have been a wonderful course. What was even worse were the transcripts. Whoever typed those transcripts is in desperate need of a refresher course in basic grammar. I understand the principle of typing what was said by the Instructor but for goodness sake, the number of dangling participles, run on sentences, it gave me a BANGING headache. I did not look forward to reviewing the course material before tests in part because I had to try to "puzzle together" sentences that made absolutely no sense. Side note: I hold 2 Master's Degrees, I believe that qualifies my saying I am a very smart individual one who can read and understand any sentence given to me. In the future it may be a more cost effective strategy to invest in employees with a background in both Instructing AND Information Technology, don't just throw individuals into the deep end of the pool acting like "Instructors" and expect that the students are not going to "catch on" to the fact that their Instructor is simply an employee reading from a script, a script the employee/ i.e. Instructor may understand in principle but there is no PASSION behind the delivery of the content. Talk to me, I understand the Instructor side, I taught English for almost 30 years
It was Ok. Too much theory needs more action for better understand.
A lot to take in, not enough to interact with.
Some of the information is good, but the labs in the courses are broken for the most part. Support is very slow and hard to understand - English is a second language for many of the staff. The whole certification should be put on hold until the labs and other problems are fixed.
Quite a lot to assimilate without enough labs. The grading scheme is also terrible.