Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. You will also learn to utilize frameworks like Root Cause Analysis and Decision Matrix tools. This course is for business professionals, managers, and team leaders seeking to enhance their strategic thinking and problem-solving skills. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making. 2. Explain how organizational decisions impact personal development, team dynamics, and company performance. 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions. 4. Articulate how team decisions can benefit your professional growth and organizational strategy. To be successful in this course, you should have a basic understanding of business operations and team collaboration.
SI
I really enjoyed this course. Its simple and easy to learn. Highly recommend this course to everyone who wants to improve their decision making and problem solving skills.
EL
thanks to this course i been more enhance my skill of problem solving in my profession and using different technique to solve the problems and making the best decission making
HD
The course provided a roadmap that can be used to solve problems of varying levels of complexity. I will apply the framework my solving problems both personally and professionally.
FG
B​asic course about therethical models to make decisions within standard situations in the work environment. less relevant for making individual decisions in the workplace.
NB
An amazing course to look at the problem and making decisions. A must for all managers and above. Gave a deep insight into how to look at issues and approaches to resolve them. Thanks
NJ
The Training course was very attractive and valuable for implementation of the knowledge gain for solving of different problem faced in official works as well as personal responsibilities.
AS
This course has opened my mind to how to the techniques used to make better decisions and solving complex problems. I have learnt a great deal. Thanks to the facilitators!
CP
Course is very good and detailed explanation was given for the different ways of problem solving. It also lists out pros and cons of these methods which is crucial.
HH
An excellent course that come out with a lo of great info and useful for me as self improvement in improving my personnel development. Thank you to Mr Rob Stone for this great course.
MO
I found Rob Stone to be a very easy teacher to follow. The class was designed well and made it easy for me to understand how to use data and charts to make decisions in business!
MM
Very useful course and tools that help in real life but I think it needs more examples and in depth explanation for the tools Overall , I enjoyed it and very helpful
KG
A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.
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The Training course was very attractive and valuable for implementation of the knowledge gain for solving of different problem faced in official works as well as personal responsibilities.
Not worth the time. Not much content for the amount of time devoted in the videos.
An excellent course that come out with a lo of great info and useful for me as self improvement in improving my personnel development. Thank you to Mr Rob Stone for this great course.
It is a very nice course for me, it not only teach me some solutions of problem solving & decision-making, but also help me to clear cleared my minds in dealing with problem.
A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.
An amazing course to look at the problem and making decisions. A must for all managers and above. Gave a deep insight into how to look at issues and approaches to resolve them. Thanks
A wonderful Informative and effective course for those who want to learn or improve to take effective decision making and learn quick problem solving techniques
It is a great course and very useful and help me to how to think and how to solve problems by effective way and how to make a group desicion making
A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.
Instructor is bad in presentation
Please improve this course.
it is nice but if you study or studied business or business management or any relvant subject then you may know all these.if you are not then take notes or listen carefully all the modules..
it is very nice that the profesor is giving the class so it is not like you just read the course notes.simple english too so you dont have to have perfect english.. i enjoyed it.
I have not personally completed the course......but as far as i have progressed i am finding it very helpful and explained in a very simple manner.
Very educative and interesting course, I recommend it for everyone who wish to deal with personal and organisational problems professionally.
The course was very basic. I don't think I have learned anything new.
very shallow, without practice and tools to be implemented afterwards
Very basic, and only scratching the surface of a much larger topic.
This course met my expectations. It is s very middle of the road presentation. It defines the basics without being overwhelming or boring and provides some depth to each topic. I appreciate Rob Stone's teaching style and storytelling. As a person with ADHD, I found that I was better able to handle the information in the videos when viewing at a higher speed so that I wouldn't be so easily distracted during pauses in speech. That also helped me finish the class quickly.
Problem-solving is indeed the most important skill for all professionals, especially in UN where we need to effective methods to deal with nonroutine cognitive tasks to contribute meaningfully to achieving results for children. Especially now, when we need to be coherent and guide Governments appropriately in finding solutions for achieving the Sustainable Development Goals. This course helps to see problems and organize responses timely
This course is very much recommended to everyone who is pursuing a career. I also think leaders, managers and professionals who are in a position to make decisions for a company need to take this course. Of course, this is also very applicable to every situation that is in need of decision making and problem solving. Very grateful for this. Thank you, Sir Rob, UCI and Coursera.