By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
JM
Very nicely and beautifully explained. This is a much needed course for my present job. Thank you so much, Melissa.
AS
Thanks to the team Coursera and the lecturer i have learned a lot
SA
Enjoyed every bit of this project. Highly practical and insightful.
MO
I understood it and I like how she didn't use too much big words, trying to keep it simple
RP
This course is very helpful for Beginners. Thank you for creating this helpful Guided Project.
KN
Very easy to follow the instructions. Enough time was given to complete the deliverables.
RB
I've learned a lot from this course that I believe would really be useful in the future... Thank you! More power!
KE
I enjoy every bit of the training. especially the part I was given my cloud workspace to work on while following the lesson.Thanks for this opportunity.
ZM
Great intro into using google sheets, i loved it, very easy to understand, i feel more confident in the skills taught thank you so much !
S
It helps me to learn new skills. I am very happy to take this project. I hope it will help to work in the company in future.
FM
Thank you, Melissa. I like how you explained everything so clearly. I enjoyed following your lecture.
CM
This is a perfect course for beginners who wants to learn Customer Support Data with Google Sheets. It helps me a lot because for sure I can use this for my future employment.
Showing: 20 of 81
Perfect beginner course, learn Customer Support Data analytics using Google Sheets. Teaches good skills which I am confident of using, and also do research work or analysis of any type of survey data. I recommend this course to all the beginners.
This course taught me great skills with which I feel confident to work or do research work or analysis of any type of survey data. I recommend this course all the people who wants to become someone form no one.
Fantastic course for those who are new to Google sheets and also for those who use Google sheets but weren't aware of really neat tricks and formulas which can help increase speed and efficiency of your work.
Instructor explains the lesson in an easy way to understand even for me whose english listening skill is so bad. I hope english subtitle is available for every class. Thank you for sharing knowledge.
This is a perfect course for beginners who wants to learn Customer Support Data with Google Sheets. It helps me a lot because for sure I can use this for my future employment.
I enjoy every bit of the training. especially the part I was given my cloud workspace to work on while following the lesson.
Thanks for this opportunity.
Great intro into using google sheets, i loved it, very easy to understand, i feel more confident in the skills taught thank you so much !
It helps me to learn new skills. I am very happy to take this project. I hope it will help to work in the company in future.
Very nicely and beautifully explained. This is a much needed course for my present job. Thank you so much, Melissa.
Thank you, Melissa. I like how you explained everything so clearly. I enjoyed following your lecture.
This course is very helpful for Beginners. Thank you for creating this helpful Guided Project.
I understood it and I like how she didn't use too much big words, trying to keep it simple
Very easy to follow the instructions. Enough time was given to complete the deliverables.
Enjoyed every bit of this project. Highly practical and insightful.
Thanks to the team Coursera and the lecturer i have learned a lot
It was so educative and the instructor made it all easy.
Fue de gra provecho sobre el uso detablero de google
I just loved it! Thank you, dear instructor!
Great way to start using Google Sheets!
its helpul, and give some good insight