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University at Buffalo

Data-Driven Process Improvement

By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information. Learners are prepared to focus efforts around business needs, evaluate what the organization should measure, discern between different types of IoT data and collect key performance indicators (KPIs) using IoT technology. Learners have the opportunity to implement process improvement objectives in a mock scenario and consider how the knowledge can be transferred to their own organizational contexts. Material includes online lectures, videos, demos, project work, readings and discussions. This course is ideal for individuals keen on developing a data-driven mindset that derives powerful insights useful for improving a company’s bottom line. It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations. It is the first course in the Data-Driven Decision Making (DDDM) specialization. To learn more about the specialization, check out a video overview at https://www.youtube.com/watch?v=Oi4mmeSWcVc&list=PLQvThJe-IglyYljMrdqwfsDzk56ncfoLx&index=11.

Status: Data-Driven Decision-Making
Status: Operational Performance Management
BeginnerCourse9 hours

Featured reviews

EA

5.0Reviewed Apr 2, 2021

The course is easy to understand and provides some key foundational considerations for data gathering and making an impact on business strategy.

RS

5.0Reviewed Jun 7, 2023

THE COURSE IS VERY INFORMATIVE,KNOWLEDEAGLE,WELL PREPARED AND WELL PRESENTED BY COURSE INSTRUCTOR.......

NB

5.0Reviewed Jul 18, 2022

great way to explain the things that I have never learned before. Go for it

SB

5.0Reviewed Jun 15, 2021

Course is very good but if the resource material can be converted to a video it will add more value

KT

5.0Reviewed Jun 2, 2024

Training course was well crafted and apt...Overall Excellent in line with expectations!!!

OM

4.0Reviewed Jun 20, 2022

It is a very good course and eye opener. Data driven process improvement is needful in every field.

MR

5.0Reviewed Jul 27, 2025

Given the insight on data collection, analysis proritization and management

All reviews

Showing: 20 of 46

Shrimonty Bose
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Reviewed Jun 16, 2021
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Reviewed Apr 2, 2021
George Kraitem
4.0
Reviewed Mar 6, 2021
Sina Jazayeri
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Reviewed Dec 8, 2021
Raj Singh
5.0
Reviewed Jun 8, 2023
Daniel Diaz Borboa
5.0
Reviewed Apr 27, 2021
Alfonso Noé Martínez
5.0
Reviewed Mar 26, 2021
RAISSA MARUDO
3.0
Reviewed May 23, 2021
John Grantham
2.0
Reviewed May 16, 2021
Gilberto Huesca Juárez
5.0
Reviewed Dec 22, 2022
Franco Anzures
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Mohan Kumar R
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Reviewed Feb 22, 2023
Tamer Al-Shoubaki
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Reviewed Jul 19, 2022
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Anwar Mohammed Alshahrani
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Reviewed Aug 5, 2022