Very interesting course. Great way to get to know how analytics departments behind the scenes of professional sports work.
I am equally disappointed in Coursera and the instructor. Test 18 provided a dead link for how we were supposed to solve the problem and there was no instruction on how to complete otherwise. I reached out to Coursera on multiple occasions asking for support and was basically ignored not counting a couple of useless responses. I will never take a Coursera course again after the embarrassing level of customer service and given the fact the course clearly had not been updated in so long that the content was so far out of date that we are receiving dead links to content. I was supposed to complete this course months ago and am just finishing now because the only way to finish this test was to blindly guess at numbers and loosely make some of those guesses based off of the feedback from other students who were struggling with this on the discussion board as well. It's a shame I leave with this impression because the course has potential and I did learn a fair amount from it, but I will not get past how poorly I was treated by Coursera's customer service and how little they cared that the course was setting students up for failure. I took this course because I do not have a strong analytics skill set and it was described as being for beginners. This content missing makes that a completely misleading description as we were not provided the knowledge or content necessary to successfully complete this course in the appropriate amount of time.
