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University of Michigan

Influencing People

This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others. The influence strategies you learn in this course will make you a more confident and influential leader, presenter, and decision-maker. You will more effective in pitching business ideas to your superiors, influencing customers, and building coalitions across stakeholders. This course will not only give you strategic guidance on how to develop and maintain your network for influence and power, but we will also equip you with specific tactics and strategies that are proven to work for gaining power and influencing people.

Status: Relationship Management
Status: Persuasive Communication
BeginnerCourse12 hours

Featured reviews

VG

5.0Reviewed Jan 22, 2016

extremely useful course to understand tactics of influencing others and protect yourself from an unwanted influence of others. Applicable in business, work as well as day-to day life.

JW

5.0Reviewed Feb 5, 2018

The course has good theory structure and real-life assignments that will provoke you to apply immediately what you have learned. I enjoyed the lecture's clear pronunciation. It is easy to follow.

PH

5.0Reviewed Feb 23, 2020

Excellent course, of immediate and practical use in my work and sparked lots of interesting ideas on managing relationships with people and between organisations. Highly Recommend.

KN

4.0Reviewed Feb 20, 2021

The content of the course was very informative and the quizzes and peer-graded assignments added to the bonus. I was able to learn the Influence tactics and how we can apply it in real life.

ZL

5.0Reviewed Jul 15, 2020

It is great to learn what is different from manupulate and influence, it is up to the intention. also know the strategy how to protect the team from the harm of manupulation. Great course!!!

DA

5.0Reviewed Apr 11, 2021

Very Interesting and helpful program, it has been designed very systematically that fits each block well to draw a picture of how in reality people of different background will react. impressive.

VG

5.0Reviewed Nov 18, 2017

Very interesting course! Great topics that are very applicable were covered. Professors Scott DeRue & Max Sytch presented and put the lectures in a very engaging way. Big thanks to them!

SG

5.0Reviewed Jun 4, 2020

It's great course which insights on Influencing people and protect team from manipulation. Indeed it helps me a lot in my professional career. Looking forward for more course and adopt in future.

BD

5.0Reviewed Jan 18, 2016

Some techniques were intuitively known to us but a clear structural classification of our knowledge plus many fresh insights are available in the course. Strongly recommend it for all leaders

JM

5.0Reviewed Feb 4, 2016

I loved this course. It gives a lot of good information to help when I need to influence other people, but my favorite thing is the tips it gives for avoiding others' influence and manipulation.

AK

5.0Reviewed Jan 17, 2016

Thank you for this very insightful and effective course, I am extremely satisfied I started it and looking forward to more benefits in the weeks ahead. Best, Anna Kalandadze, Washington DC

TA

5.0Reviewed Mar 24, 2019

A very useful course, presented in a very simple and structured way, using an easy English language with a lot of subtitles.You shall like and get a huge benefit from the materials and the course.

All reviews

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5.0
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