MK
Reviewed Jul 30, 2024
An excellent course with detailed knowledge. Content is very practical with full of tricky quizzes.
It is very good course, I have learnt a lot from this course.
Negotiation Skills and Effective Communication
We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. But have you ever wondered how efficiently you negotiate, and whether you could be better at it? This is a straightforward opportunity to put into practice all the knowledge you have acquired, and to confirm that the negotiation process is dynamic and can always be improved. The course integrates the most recent advances in the development of negotiation skills, based on modern life complexities, in a simple and direct way. We start out with the structure of effective communication in a negotiation, with the intention of identifying our opportunity areas, and improving them through active learning mechanisms. And what can we say about the role emotions play in a negotiation process? It is necessary to acknowledge , manage, and take advantage of them by using emotional intelligence mechanisms. Negotiation, by definition, implies the relationship between two or more parties who eventually express opposing interests and demand skills for problem-solving. In this course you will learn to identify and manage its irreversible consequences in advance.
Status: De-escalation Techniques
Status: Interpersonal Communications
IntermediateCourse26 hours
Featured reviews
AT
Reviewed Dec 9, 2022
I found the course very interesting and well-organised.
GS
Reviewed Aug 26, 2024
Really enjoyed this - I liked how there was a structured approach and presentation of the negotiation process. Very useful.
KK
Reviewed Dec 3, 2022
It is very good course, I have learnt a lot from this course.
All reviews
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KANDASAMY
5.0
Reviewed Dec 4, 2022ANTIGONI
5.0
Reviewed Dec 10, 2022I found the course very interesting and well-organised.
John
5.0
Reviewed Aug 12, 2023Dear teachers.
I found the "Negotiation Skills and Effective Communication" course to be highly engaging.
The content, both in the videos and texts, was exceptional, often resonating with experiences I've encountered.
The course adeptly addressed real-world challenges, and I commend the creators for their meticulous work. The relevance of the topics and the insights gained make it evident that the creators have a strong grasp of the subject matter.
Congratulations on delivering such a valuable course. I encourage you to continue your exceptional efforts in delivering high-quality content that enriches the learning experience. !!
JT
Gary
5.0
Reviewed Aug 27, 2024Really enjoyed this - I liked how there was a structured approach and presentation of the negotiation process. Very useful.
Muhammad
5.0
Reviewed Jul 31, 2024An excellent course with detailed knowledge. Content is very practical with full of tricky quizzes.
Angie
5.0
Reviewed Dec 22, 2025Great material and learning opportunity
عبدالقادر
5.0
Reviewed Jun 22, 2025دورة متميزة وذات بعد مهني وثقافي عالي
SAFEYA
5.0
Reviewed Jul 28, 2026ممتاز وفية الكثير من المعلومات
VIPUL.
5.0
Reviewed Oct 16, 2025Thank you Coursera
Rahul
5.0
Reviewed Oct 7, 2025best course for me
bindu
5.0
Reviewed Jul 9, 2025very good course
Ashok
5.0
Reviewed Jan 21, 2025Excellent course
Shweta
5.0
Reviewed Feb 16, 2026its was good
Thuận
5.0
Reviewed Mar 15, 2024Very good
Najat
5.0
Reviewed Jun 15, 2022excellent
Abhinandan
5.0
Reviewed Oct 13, 2025Good job
ehsan
5.0
Reviewed Aug 12, 2023awsome
Anshuman
5.0
Reviewed Oct 16, 2025Good
JACQUELINE
4.0
Reviewed Jan 30, 2025Muy buena explicación de los temas.
Deleted
4.0
Reviewed Nov 17, 2024Helpful