This course was exactly what I needed to prepare me for my first medical job as an ophthalmic technician. I would highly recommend it!
Professionalism in Allied Health

This course will benefit anyone considering a career in allied health, as well as those already working the field. Allied Health Professionals must be committed to the key attributes of professionalism and strive to reflect this within the delivery of patient-centered, safe, and effective care. “Professionalism” is a broad term which reflects many different skills and abilities. For an individual to exhibit professionalism, they must be armed with specific skills and abilities that do not always show up within certification requirements, or even within career training curriculum. Soft skills are hard to measure and are typically less well-defined than hard skills. However, soft skills are what set many job candidates apart. Professionalism is not just what one knows. It is how one does their job, how one behaves, and how one comes across as they interact with others. The purpose of this course is to support students with soft skills training that will provide the tools needed to demonstrate a higher level of professionalism on the job. Key components of the course focus on patient interaction, proper office behavior, medical ethics, diversity and cultural bias, emotional strength, professional appearance, and communication. The course maintains a focus on the key attributes that are true markers of professionalism. This course was created with input from healthcare professionals working in the field, healthcare employers that hire our graduates, professional educators, and even former MedCerts students. The end-result is a collection of modules that touch on the soft skills that are truly important in the real world of allied healthcare. In this course, students are engaged through scenario-based learning that allows for real interaction with virtual coworkers and patients. Additionally, game-based activities keep students engaged and entertained throughout their learning journey.

Featured reviews
Very educational and helps to improve not only your time management skills and assessments if you are looking to change/advance your career.
I really enjoyed all 3 lessons. these lessons has helped me to become more confidence in the workplace and gave me knowledge on how to interact and build relationships with others
its very much useful for those who want to be a healthcare professionals. I thoroughly enjoyed the course..! I learned many things through this course. Happy Learning ;)
The course is highly detailed and provides an in-depth knowledge about the topics. Highly recommended for learning when stepping out to work in a professional environment.
Awesome course. Very informative. I am confident I will have the skills needed to find a job in medical billing and coding after completion.
The quizzes need to be reviewed and proofread better. In drug dose calculations, the questions often have gm and mcg as units but the answers only work in mg.
A practical, well-structured course that clearly explains medical office procedures and administration. It boosted my confidence in handling patient records, scheduling, and office workflows.
Gives me more understanding of work ethics, interpersonal skills, work-life balance, task management, and other helpful tips working in healthcare settings.
Thank you Coursera for having chance to learn this course, it provides me a lot valuable knowledges. I am happy to learn with it.
Just entering the medical field and this course Professionalism in Allied Health was so valuable in my education in beginning my career.
This course helped me brush up on some facts about the workplace and has taught me new things. I highly recommend taking this course.