I learned new strategies to effectively communicate with peers, direct reports, and executives. This same strategy I can also use in communicating with other people besides the people you work with.
The information is very good. However, the course is poorly put together.
Every week has a number of required reading links, some of which are broken or behind paywalls. Quizzes pull from those broken/paywalled links. The quiz questions themselves are poorly written, with it being unclear what answer is expected, and when you get the answers wrong, you get no feedback on what material to review to learn the answers. This is especially frustrating because it's one of those courses that gives you only one chance every 8 hours.
To make things worse, there are no discussion boards where you can get help, which I've never seen on Coursera.
If this course were better put together, I would give it five stars. As-is, it's extremely frustrating, which sucks because the rest of the specialization so far has been fantastic.
