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Salesforce Sales Development Representative

If you’ve always wanted a rewarding career, the tech sales industry may be the path for you. If you’re an ambitious problem-solver who likes to win, you’ll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales Development Representatives aren’t just important to the business — they’re essential. Tech sales will be a gratifying career if you’re looking to pivot career paths, or if you have previous experience in retail sales, but want to take that experience to a totally new level in tech. Do you enjoy engaging with customers? Do you need to be immersed in a value-driving, stimulating industry that’s constantly giving you new, exciting challenges? Would you like to thrive in a high-energy environment that’s collaborative and data-driven? Then it sounds like Tech Sales is for you. Your next job could be at one of SV Academy’s 400+ high-growth employer partners. Top companies like Survey Monkey, InsideView, Vimeo, Handshake, Gainsight, or Palo Alto Networks, are hiring Sales Development Representatives in the U.S. for revenue-generating roles. No experience in tech or sales is required to pursue a new, awesome career in Tech Sales. This Professional Certificate is where you start.

Status: Growth Mindedness
Status: Lead Generation
BeginnerProfessional Certificate

Top reviews across Salesforce Sales Development Representative

CR

Reviewed Aug 26, 2022

I learned a lot in Course 1. Thank you so much Coursera, Sales Force and SV Academy for providing this course. It is motivational.

HS

Reviewed Jan 20, 2023

Absolutely a great course that teaches on personal branding and confidence.

NT

Reviewed Oct 4, 2021

The best part of the course, a revelation compared to my previous sales experience.

LM

Reviewed Sep 24, 2025

A very practical guide to understanding Salesforce.

BG

Reviewed Nov 20, 2020

This course does a fantastic job setting the foundations for a successful career in the exciting world of tech sales.

MH

Reviewed Nov 22, 2023

I have completed my foundation for interviewing with confidence, and I received a score email. However, I have not yet received my certificate. Please help to get my certificate

CR

Reviewed Sep 10, 2022

T​hank you for making this possible remotely. Hope it can help me in my next job hunting.

CE

Reviewed Jul 18, 2022

The sample that you used in week 5: Peer-graded Assignment: Taking Responsibility for Disruptions to Your Plan does not allow me to edit it. Please fix this.

JM

Reviewed Oct 29, 2020

I found this course really helpful in providing me with a detailed understanding of what I need to know to be successful when interviewing with tech companies.

SN

Reviewed Aug 31, 2023

The best course in the Sales, Understanding the empathy . Helps a lot when working in a startup.

MM

Reviewed Jun 13, 2025

The course does not only teach you to be a top SDR but also the person you must become to be that.

OS

Reviewed May 11, 2022

This course contained every knowledge I needed to start applying for jobs even without so much job experience. It explains how to differentiate oneself from the crowd going into an interview.

Learner reviews across Salesforce Sales Development Representative

Showing: 20 of 125

Rabiu
Course: Groundwork for Success in Sales Development
5.0
Reviewed Oct 22, 2020Course: Groundwork for Success in Sales Development
Mirage
Course: Groundwork for Success in Sales Development
5.0
Reviewed Sep 19, 2022Course: Groundwork for Success in Sales Development
Sabastian
Course: Groundwork for Success in Sales Development
2.0
Reviewed Jan 18, 2022Course: Groundwork for Success in Sales Development
Wale
Course: Groundwork for Success in Sales Development
5.0
Reviewed Oct 8, 2020Course: Groundwork for Success in Sales Development
quinn
Course: Groundwork for Success in Sales Development
2.0
Reviewed Jan 28, 2024Course: Groundwork for Success in Sales Development
John
Course: Groundwork for Success in Sales Development
2.0
Reviewed Jan 17, 2024Course: Groundwork for Success in Sales Development
Charlton
Course: Groundwork for Success in Sales Development
1.0
Reviewed Jan 16, 2024Course: Groundwork for Success in Sales Development
Sinem
Course: Groundwork for Success in Sales Development
1.0
Reviewed Sep 9, 2021Course: Groundwork for Success in Sales Development
Eric
Course: Groundwork for Success in Sales Development
5.0
Reviewed Nov 23, 2020Course: Groundwork for Success in Sales Development
Bobby
Course: Groundwork for Success in Sales Development
5.0
Reviewed Oct 20, 2021Course: Groundwork for Success in Sales Development
PAUL
Course: Groundwork for Success in Sales Development
5.0
Reviewed Nov 28, 2020Course: Groundwork for Success in Sales Development
Catherine
Course: Groundwork for Success in Sales Development
5.0
Reviewed Aug 27, 2022Course: Groundwork for Success in Sales Development
John
Course: Groundwork for Success in Sales Development
5.0
Reviewed Apr 25, 2022Course: Groundwork for Success in Sales Development
Jairo
Course: Groundwork for Success in Sales Development
5.0
Reviewed Jun 2, 2022Course: Groundwork for Success in Sales Development
Tochukwu
Course: Groundwork for Success in Sales Development
4.0
Reviewed Jul 22, 2021Course: Groundwork for Success in Sales Development
Ihor
Course: Groundwork for Success in Sales Development
4.0
Reviewed Jun 3, 2023Course: Groundwork for Success in Sales Development
Zach
Course: Groundwork for Success in Sales Development
3.0
Reviewed Aug 26, 2021Course: Groundwork for Success in Sales Development
Luis
Course: Groundwork for Success in Sales Development
1.0
Reviewed Nov 11, 2020Course: Groundwork for Success in Sales Development
Marla
Course: Groundwork for Success in Sales Development
1.0
Reviewed Feb 5, 2024Course: Groundwork for Success in Sales Development
Ash
Course: Groundwork for Success in Sales Development
1.0
Reviewed Apr 28, 2022Course: Groundwork for Success in Sales Development