Are you looking to get your foot in the door as a Healthcare IT Support specialist? Do you want to solve technical problems for healthcare professionals and health system employees? Have you always wanted to enter an in-demand field in Health Information Technology? The courses in this specialization are designed to pique your interest regarding the ever-evolving field of IT support in healthcare. In order to help physicians, nurses, pharmacists, and a wide range of other allied health professionals and non-clinical staff, you need to be familiar with the basic language of healthcare. Through this 4-course specialization, we’ll take you on a whirlwind tour of what it means to play a critical role in maintaining the ongoing operations of a hospital, health system, clinic or other healthcare setting. You’ll be introduced to the basics of health IT fundamentals, the different technologies relevant to healthcare, and important aspects of data security, privacy and compliance. You’ll have an opportunity to hear stories of inspiration from health IT staff who once were in your shoes. Go behind-the-scenes at a large hospital to learn about the many ways in which IT support staff play a role in helping patients, providers and the population. You’ll even receive tips on job interviews and advice on how to succeed on this career path.
MR
really it was amazing to learn new things in Healthcare sector as a IT support specialist. This would be a great chance to make anyone for building a nice career.
VO
Provides a good connection between IT Support staff and real applications. Also a good introduction to EHR, database and CDS
KR
This is a well done course. I've been in Hewalthcare IT for 12 years and this should be viewed by everyone.
RM
Was a great course. Helped me improve on all aspects of Healthcare IT Support Fundamentals.
BH
Good starting place. I work in IT in Healthcare and wanted to be certified for advancement and this course is starting out at exactly the right place.
AO
Great teachings, very easy to understand. The teachers all did great, I wish there was hands-on practicals
MH
This course gave me a little understanding of what going on in health IT to make sure patient and save, I will definitely apply what I have learned to my job. Thanks
KM
Very straightforward videos and reading that are easy to understand, and from which you can gather key takeaway points.
QC
Strong overview of how IT Support ensures smooth healthcare operations and support quality patient care.
HG
Super helpful for future IT career in health care industry thanks Coursera
AP
Excellent topics and explanations on Operations of Healthcare and Patient Safety as it relates to Healthcare IT.
RC
informative - straight to the point with actionable information that can be immediately applied.
Showing: 19 of 167
I have learned a lot in this course and am very excited to move up to the next one.
Good starting place. I work in IT in Healthcare and wanted to be certified for advancement and this course is starting out at exactly the right place.
Good essential starting information establishing the groundwork information for the IT support. Jessica's instruction style is hideous, disassociated, ambivalent and nearly impossible to follow.
I really enjoyed The Critical Role of IT Support Staff in Healthcare and I'm going to finish all the modules. My passion for IT Support Staff in Healthcare has increased tremendously. I Loved every bit of ''The Critical Role of IT Support Staff in Healthcare'' course. The lecturers were clear and I could understand what was happening within the IT Support Indusutry. Thank You Coursera for this wonderful oppportunity.
Easy to follow, hearing from people who are actually in these roles makes it easier to understand & follow. As a nurse/EMR consultant, most of this information was a refresher for me. I did learn a few more things about the different roles of the IT specialist. This is an area I'm getting more into & will definitely keep going with this specialty course
I really enjoyed this course! The information was great because it enabled me to get a fuller picture of what being in Healthcare IT Support would look like. I also found the real world examples and advice given by those actually in the field very helpful! Great way to start this new adventure!
really it was amazing to learn new things in Healthcare sector as a IT support specialist. This would be a great chance to make anyone for building a nice career.
All of this information is useful towards the gradual improvement in grasping all the fundamentals for the start in the IT Support Staff field.
It's a really nice course.So many new topics covered in this course
I liked the behind the scenes real-life portrayals. Wish there had been more.
Too easy
To be a Customer Support Specialist in Healthcare, I have learned in this course lot of things. Specially I liked the practical scenario from this course. Thank you, Sir & Madam to giving me this opportunity to learn about IT Support Staff in Healthcare. Thank you very much.
A simple but very applicable instruction demonstrated with practice in prioritizing with focus on highest efficiency with maximum output while concentrating on an execution of empathy at the highest form of development.
Liz Torres states HR a number of times, in the world HR is Human Resources. Why would patient speak to someone that hires,fires and makes commpy policy. On Jessica Roosth, she is so slow listen to her at 1.50 speed.
Good basic overview of healthcare IT support roles. I also enjoyed hearing from staff about how they got into the profession and real-life examples of issues and solutions. Looking forward to learning more!
What an interesting course, well explained and easy to understand. This course have heightened my interest in Health IT, giving more clarity as to how issues are resolved in this space.
I liked the focus on customer service and how the course emphasized the importance of empathizing with customers and knowing when and how to triage or escalate issues.
As an IT support personnel in Healthcare , this course was very helpful in understanding the basics of IT Support role in Healthcare.
I enjoyed listening to the perspective of health care workers demonstrate the importance of IT support and there roles