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Patient Safety

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.

Status: Quality Improvement
Status: Healthcare Project Management
BeginnerSpecialization

Top reviews across Patient Safety

MM

Reviewed Jun 11, 2020

I really enjoyed each lesson, I felt so comfortable with lectures coming from such professors. My goal is complete the full specialization in order to excel my career. Thanks Coursera.

MY

Reviewed Mar 13, 2019

Wonderful feeling! i completed two courses and learned many useful aspects. Will be taking third course as well. Thanks Coursera! This is an amazing step to improve world.

NA

Reviewed May 21, 2020

The assignment looked easy and simple at first. But when you started working on it and saw how it was being scored, it was way more comprehensive than I thought. Job well done to organising team!

AA

Reviewed Aug 15, 2020

Great course i find it very informative and easy to learn step by step and the peer graded assignment is helpful in demonstrating what have you learned

NS

Reviewed Nov 27, 2020

this course was a bit difficult for me....but i persevered

M

Reviewed Sep 6, 2020

This course was really helpful for me. But it is difficult to get peer reviews for the peer-graded assignment.

LV

Reviewed Apr 19, 2025

I have a change to learn how to taking safety and quality improvement works in properly way, thanks to Coursera

KC

Reviewed Oct 5, 2020

A great, informative course. The downside is that some of the links to the readings in week one do not work, and so finding them on your own (and without a paywall) can be a bit difficult.

DA

Reviewed Jun 5, 2019

Extremely value added learning. Communication is crux of any event. Thanks Jhons Hopkins & Thanks Coursera.

AA

Reviewed Aug 6, 2020

Great course helped me a lot to learn how to start A3 project

NV

Reviewed Jul 26, 2018

Very informative and important course for quality improvement.Thank you very much Coursera .

R

Reviewed Mar 11, 2025

Excellant Topic and Meticulously designed teaching mentors,Great efforts done by the mentors to explain the topic.

Learner reviews across Patient Safety

Showing: 20 of 343

Made
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Aug 7, 2021Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
JAMES
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Feb 15, 2019Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Dr.
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Aug 14, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Alexis
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Jun 2, 2019Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
K.N.
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed May 28, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Michael
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Jun 12, 2020Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Riley
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Jan 22, 2020Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Jael
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Mar 20, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Maria
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Mar 4, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Leo
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Feb 18, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Jeff
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Nov 1, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Michael
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Jun 2, 2019Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Alban
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Mar 6, 2021Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Florence
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Jul 23, 2019Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Jonathan
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Mar 16, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Uche
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Apr 12, 2019Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Mohammad
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Dec 18, 2019Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Richard
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Jul 8, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Luiz
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
5.0
Reviewed Nov 22, 2019Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Jennifer
Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
3.0
Reviewed Feb 4, 2018Course: Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)