Really interesting course. Definately made me think about the importance of human capital within businessses and the ways to improve retention in employees. Learned so much
Honestly - this is was the most entertaining course I've taken via coursera and it's also dripping with relevant knowledge (relevant not only to retail). It was a walk in the park, the videos never felt too long, there was lots of witty humor which helps me retail information, and just overall a pleasure to listen to a clearly extremely knowledgeable and intelligent person. I'm definitely ready to explore the topic more and take another class taught by Professor Bidwell.
