Market Research and Consumer Behavior

Market Research and Consumer Behavior

This course is part of Marketing Strategy Specialization

Instructor: Shameek Sinha

Access provided by Veriff

155,236 already enrolled

4 modules

Gain insight into a topic and learn the fundamentals.

4,871 reviews

Beginner level

No prior experience required

Flexible schedule

7 hours to complete

Learn at your own pace

91%

Most learners liked this course

4 modules

Gain insight into a topic and learn the fundamentals.

4,871 reviews

Beginner level

No prior experience required

Flexible schedule

7 hours to complete

Learn at your own pace

91%

Most learners liked this course

What you'll learn

Conduct marketing research, interpret the findings, understand consumer behavior, and use this knowledge to develop effective marketing strategies

Skills you'll gain

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Assessments

5 assignments

Taught in English

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This course is part of the Marketing Strategy Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 4 modules in this course

Your marketing quest begins here! The first course in this specialization lays the neccessary groundwork for an overall successful marketing strategy. It is separated into two sections: Market Research and Consumer Behavior.

Gain the tools and techniques to translate a decision problem into a research question in the Market Research module. Learn how to design a research plan, analyze the data gathered and accurately interpret and communicate survey reports, translating the results into practical recommendations. You will then focus in on the consumer decision-making process, highlighting the key moments from identifying a need to buying and consuming a product. Adopt a true “consumer focus” in your managerial decisions by analyzing how consumers make decisions, what happens (in their hearts and minds) at different stages of the decision making process, and the variables that influence those decisions. This course will equip you with the knowledge required to understand the state of your product before approaching the market strategy. There’s no better place to build the foundations of your marketing journey!

This Course consists of two blocks: Marketing Research and Consumer Behavior. First, learners will see the tools and methods to be able to effectively conduct (or hire) and interpret marketing research. Second, they will learn the foundations of consumer behavior and the consumer decision-making process and how to use this knowledge in the formulation of effective marketing strategies and tactic. In this first module, you will head-dive into your consumer's thought-processes to really get to know what makes them tick, and, more specifically, what makes them make their purchase decisions. Getting into the mind of your customer is the first step in developing a marketing strategy that is effective.

What's included

8 videos1 reading2 assignments

8 videos Total 39 minutes

Course Trailer 1 minute
Why is Consumer Behavior Important in the Marketing Process Framework? 6 minutes
The Consumer Behavior Process 9 minutes
The Consumers' Attitudes Perspective 4 minutes
The Contiuum of Consumers' Thought Process 5 minutes
Prospect Theory: How Your Customers' Rationality Affects Their Decisions 6 minutes
Understanding Your Customers' Limits 4 minutes
The Continuum of Buying-Decision Behavior 4 minutes

1 reading Total 30 minutes

Motivation, Cognition, Learning: Basic Factors in Consumer Behavior 30 minutes

2 assignments Total 60 minutes

Graded Quiz 30 minutes
Practice Assignments 1 30 minutes

Module 2 will guide you through the consumer decision-making process. Here you will explore how a potential-buyer researches a product, how they make their purchase decision, and their post-purchase evaluation. You will also understand the difference between consumer markets and business markets.

What's included

7 videos1 reading1 assignment

7 videos Total 36 minutes

Stages of the Consumer Decision-Making Process 4 minutes
Need Recognition and Information Search 5 minutes
Evaluation of Alternatives & Purchase 4 minutes
Post-Purchase Evaluation 5 minutes
What Constraints do Consumers Encounter? 4 minutes
Information Processing and Overload 8 minutes
How Perceptions & Attitudes Affect Consumers' Decisions 6 minutes

1 reading Total 50 minutes

Reading: Consumer Attitudes and Perceptions on Sustainability 50 minutes

1 assignment Total 30 minutes

Graded Quiz 30 minutes

In the second half of this course, you will explore the world of marketing research. In Module 3, Professor Sinha will share with you the importance of market research and how to acquire data. Later, you will delve into the different types of experimental research and design.

What's included

8 videos1 assignment

8 videos Total 42 minutes

The Importance of Marketing Research & Its Role In Marketing Management 7 minutes
The Steps to Conducting Marketing Research 6 minutes
Types of Market Research 8 minutes
Exploratory, Descriptive and Causal Research – Part I 6 minutes
Exploratory, Descriptive and Causal Research – Part II 4 minutes
Types of Experimentation 5 minutes
Validity & Reliability 4 minutes
Types of Experimental Designs 3 minutes

1 assignment Total 30 minutes

Graded Quiz 30 minutes

In the last Module of this course, you will learn with more detail the various types of data acquired during the marketing research process and how to evaluate and assess it. Discovering the importance of, and how to create an effective survey, will also be covered.In the second half of this course, you will explore the world of marketing research.

What's included

6 videos1 reading1 assignment

6 videos Total 30 minutes

Primary Data in Market Research 4 minutes
Secondary Data & Scales of Measurement 5 minutes
How to Design a Questionnaire 7 minutes
How to Measure and Scale our Consumers' Attitudes 7 minutes
Target Population and Sampling 2 minutes
Categorical Data, Metric Data & Hypothesis Testing 5 minutes

1 reading Total 40 minutes

Self-Reports: How the Questions Shape the Answers 40 minutes

1 assignment Total 30 minutes

Graded Quiz 30 minutes

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Instructor

Instructor ratings

(1,108 ratings)

Shameek Sinha

IE Business School

4 Courses 179,703 learners

Offered by

IE Business School

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Reviewed on Oct 24, 2020

The course was relatively well-structured and informative. However, if I had not studied statistics in University I am not sure I would have been able to take up so much information.

Reviewed on Jun 1, 2019

Excelente curso para tener una induccion al mercadeo teórica. Me gustaría hubiese sido un poco mas práctico pero con muchas ganas de que los proximos cursos lo sean para completar la especialización.

Reviewed on Jun 28, 2020

Nice and systematic presentation of the contents help to gain the knowledge to anyone.Really nice and helpful for me , it develops a basic ideas of market and customer relations understanding.

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