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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine
7,505 ratings
About the Course
Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. You will also learn to utilize frameworks like Root Cause Analysis and Decision Matrix tools.
This course is for business professionals, managers, and team leaders seeking to enhance their strategic thinking and problem-solving skills.
Upon completing this course, you will be able to:
1. Identify key terms, styles, and approaches to effective problem-solving and decision-making.
2. Explain how organizational decisions impact personal development, team dynamics, and company performance.
3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions.
4. Articulate how team decisions can benefit your professional growth and organizational strategy.
To be successful in this course, you should have a basic understanding of business operations and team collaboration.
Top reviews
HG
Jan 13, 2016
The course is a very straight forward overview of problem solving and decision making principles. A good introduction to using various supporting decision tools. Short and effective module.
NJ
Jun 24, 2020
The Training course was very attractive and valuable for implementation of the knowledge gain for solving of different problem faced in official works as well as personal responsibilities.
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1351 - 1354 of 1,354 Reviews for Effective Problem-Solving and Decision-Making
By Dimitri V
•Aug 9, 2016
Not essential
By Tamara E
•Jun 18, 2020
very basic
By Michael Z
•Jul 6, 2017
simplistic
By PATAN H S V
•Jun 5, 2022
fuck you