Back to HubSpot: Working with a ticketing system
Coursera

HubSpot: Working with a ticketing system

We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing This course will be helpful to you if you are a small business and want to track everything from sales to marketing to customer support to operations in one place. This project will be helpful to you no matter what department you are in: marketing, sales, service or admin. If you never used Hubspot and want to learn all about it, this course is for you. You will be taught everything you need to know about Hubspot. By the end of this project, you will be confident in navigating through Hubspot and working with the ticketing system in Hubspot. Note: You will need a website to register with Hubspot.

Status: Help Desk Support
Status: HubSpot CRM
BeginnerGuided Project2 hours

All reviews

Showing: 9 of 9

Becca
Reviewed May 30, 2024
chioma
Reviewed Jun 17, 2024
Victory
Reviewed Jun 3, 2025
Gulshan
Reviewed Jun 18, 2024
Ahemen
Reviewed Jan 15, 2024
Danial
Reviewed Nov 16, 2024
Abdul
Reviewed Jun 14, 2024
Ashwin
Reviewed Feb 19, 2023
patricia
Reviewed Apr 29, 2025