All Results

  • Skills you'll gain: Plant Operations and Management, Water Quality, Pump Stations, Energy and Utilities, Thermal Management, Mechanical Engineering, Chemical Engineering, Process Control, Process Engineering, Water Resource Management, Analytical Chemistry, Environmental Engineering, Water Resources, Equipment Design, Reliability

  • Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

  • British Standards Institution

    Skills you'll gain: Threat Modeling, Continuous Monitoring, Cyber Engineering, Threat Management, Security Requirements Analysis, Security Engineering, Cyber Governance, Vulnerability Management, Cybersecurity, Cyber Security Assessment, Cyber Security Policies, Vulnerability Assessments, Cyber Risk, Security Management, Incident Response, Verification And Validation, Technical Standard, Systems Development Life Cycle

  • Skills you'll gain: Model Based Systems Engineering, Simulation and Simulation Software, Simulations, Scenario Testing, Virtual Environment, Mathematical Modeling, Systems Integration, Model Evaluation, Systems Engineering, Engineering Analysis, Visualization (Computer Graphics), Verification And Validation, Prototyping, Performance Testing, Control Systems, Animations, Process Driven Development, Engineering, Design Specifications, Matlab

  • Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication

  • Logical Operations

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Inquiries, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Communication Strategies, Interpersonal Communications, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

What brings you to Coursera today?

  • Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies

  • Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage

  • Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging

  • Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

  • Skills you'll gain: Travel Arrangements, Booking (Sales), Hospitality, Hospitality Services, Hospitality Management, Transportation Operations, Transportation Management, Global Positioning Systems, Operations, Healthcare Industry Knowledge, Strong Work Ethic

  • Skills you'll gain: Application Deployment, Android Studio, Android Development, Android (Operating System), Android Jetpack, Mobile Development, Software Installation, Application Development, Systems Architecture, Software Testing, Application Frameworks, Software Architecture, UI Components