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What brings you to Coursera today?

  • Skills you'll gain: Microsoft Power Platform, No-Code Development, Microsoft Teams, Performance Analysis, Customer Engagement, Application Deployment

  • Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Internal Communications, Data Store, Corporate Communications

  • Skills you'll gain: Retrieval-Augmented Generation, Agentic Workflows, AI Workflows, AI Orchestration, AI Integrations, Context Engineering, Regulatory Compliance, Responsible AI, Context Management

  • Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis

  • Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Cold Calling, Booking (Sales), Setting Appointments, Systems Integration, Personalized Campaigns, No-Code Development, Calendar Management, Technical Sales, Automation, AI Personalization, Scripting, Scheduling

  • Skills you'll gain: Make.com, Responsible AI, Agentic Workflows, AI Workflows, Business Workflow Analysis, AI Security, Generative AI Agents, No-Code Development, Information Privacy, Email Automation, Agentic systems, Personally Identifiable Information, AI Integrations, AI Enablement, AI literacy, Prompt Engineering, Generative AI, Workflow Management, Governance, Business Process Management