All Results

  • Status: Free Trial

    University of California, Irvine

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Verbal Strategic Communication, Interpersonal Communications, Strategic Communication, Cooperation, De-escalation Techniques, Leadership, Discussion Facilitation, Problem Solving

  • Status: New
    Status: Free Trial

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Problem Solving, Personal Integrity, Communication, Honesty

  • Status: New
    Status: Free Trial

    Skills you'll gain: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making

  • Skills you'll gain: Interpersonal Communications, Self-Awareness

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Conflict Management, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Goal Setting, Honesty

  • Status: New
    Status: Free Trial

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Skills you'll gain: Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Stress Management, Resilience, Professionalism, Clinical Leadership, Empathy, Coordinating, Teamwork, Problem Solving, Self-Awareness, Collaboration, Communication Strategies, Interpersonal Communications, Communication

  • Status: Free Trial

    University of California, Irvine

    Skills you'll gain: Conflict Management, Mediation, Negotiation, Communication Strategies, Intercultural Competence, Cultural Diversity, De-escalation Techniques, Cultural Responsiveness, Verbal Communication Skills, Verbal Strategic Communication, Interpersonal Communications, Strategic Communication, Diversity Awareness, Active Listening, Communication Planning, Teamwork, Case Studies, Collaboration, Stakeholder Management, Communication

  • Status: Free Trial

    Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Active Listening, Price Negotiation, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Communication, Planning

  • Status: Preview

    University of Toronto

    Skills you'll gain: Patient Communication, Patient Education And Counseling, Psychosocial Assessments, Patient Evaluation, Interpersonal Communications, Psychotherapy, Clinical Psychology, Mental Health Therapies, Patient Treatment, Treatment Planning, Rapport Building, Mental Health Counseling, Conflict Management, Interactive Learning, Mental Health Diseases and Disorders, Case Studies, Stress Management, Mental Health, Clinical Practices

  • Status: Preview

    Emory University

    Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Personal Development, Discussion Facilitation, Self-Awareness, Active Listening, Communication

  • Status: Free Trial

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Communication Strategies, Diversity Awareness, Communication Planning, Cultural Sensitivity, Culture, Interpersonal Communications, Conflict Management, Communication, Business Communication