All Results

University of Michigan
Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Motivation, Visionary, Team Leadership, People Development, Performance Appraisal, Team Performance Management, Motivational Skills, Smart Goals, Employee Onboarding, Interviewing Skills, Persuasive Communication, Leadership, Leadership Development

Harvard Business Review
Skills you'll gain: Diversity and Inclusion, Business Planning, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Strategic Thinking, Personal Integrity, Business Ethics, Operating Budget, Strategic Leadership, Workplace inclusivity, Marketing Planning, Customer experience strategy (CX), Strategic Decision-Making, Customer Insights, Planning, Growth Strategies, Financial Management, Ethical Standards And Conduct, Market Opportunities, Decision Making

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication

University of Michigan
Skills you'll gain: Health Informatics, Executive Presence, Verbal Strategic Communication, Strategic Communication, Health Technology, Healthcare Ethics, Strategic Planning, Health Policy, Health Care Administration, Leadership, Business Analysis Tools, Business Planning, Communication Strategies, Patient Safety, Innovation, Healthcare Project Management, Telehealth, Continuous Quality Improvement (CQI), Safety Standards, Safety Assurance

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

IIMA - IIM Ahmedabad
Skills you'll gain: Trustworthiness, Leadership Studies, Leadership, Leadership Development, Mindfulness, Executive Presence, Team Leadership, Leadership and Management, Organizational Leadership, Business Leadership, Business Ethics, Culture Transformation, Strategic Leadership, Meditation & Breathwork, Stress Management, Personal Integrity, Empathy & Emotional Intelligence, Decision Making, Change Management, Strategic Thinking
What brings you to Coursera today?

John Wiley & Sons
Skills you'll gain: Visionary, Trustworthiness, Growth Mindedness, Organizational Leadership, Team Motivation, Relationship Building, Rapport Building, Initiative and Leadership, Recognizing Others, Team Leadership, Strategic Leadership, Drive Engagement, Team Building, Team Performance Management, Leadership Development, Leadership, Lifelong Learning, Team Management, Leadership and Management, Business Leadership

STARWEAVER
Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

Lecturio
Skills you'll gain: Healthcare Ethics, Nursing Management, Patient-centered Care, Telehealth, Delegation Skills, Health Systems, Clinical Leadership, Constructive Feedback, Clinical Nursing, Nurse Education, Health Administration, Communication, Accountability, Empathy, Language Competency, Cultural Sensitivity, Active Listening, Clinical Assessment, Change Management, Continuous Quality Improvement (CQI)

Creo Incubator
Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Teamwork, Stakeholder Analysis, Virtual Teams, Team Management, Social Skills, Stress Management, Team Building, Team Collaboration, Collaboration, Team Leadership, Emotional Intelligence, Tactfulness, Intercultural Competence, Crisis Management, Leadership, Leadership and Management, Business Leadership

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office