All Results

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)

  • Status: Preview

    Università Bocconi

    Skills you'll gain: Food and Beverage, Food Services, Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Market Opportunities, Growth Strategies, Branding, Marketing

  • Status: New
    Status: Preview

    Skills you'll gain: Teamwork, Team Building, Team Management, Team Performance Management, Collaboration, Conflict Management, Team Collaboration, Organizational Effectiveness, Virtual Teams, Coordinating, Cross-Functional Collaboration, Accountability, Social Skills, Organizational Skills, Productivity, Innovation, Virtual Environment, Social Work, Build Tools, Environment

  • Status: New

    Harvard Business School Online

    Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Teamwork, Team Building, Organizational Leadership, Team Motivation, Team Collaboration, Organizational Effectiveness, Conflict Management, Leadership, Leadership and Management, Collaboration, Safety Culture, Cooperation, Diversity and Inclusion, Employee Coaching, Drive Engagement

  • Status: Free Trial

    University of Colorado System

    Skills you'll gain: Conflict Management, Workplace inclusivity, Recognizing Others, Team Management, Team Performance Management, Personal Development, Diversity Awareness, Team Collaboration, Drive Engagement, Team Oriented, Organizational Leadership, Self-Awareness, Adaptability, People Management, Diversity Training, Culture, Relationship Management, Influencing, Relationship Building, Curiosity

  • Status: Free Trial

    University of Michigan

    Skills you'll gain: Team Building, Teamwork, Team Management, Team Leadership, Team Performance Management, Team Collaboration, Conflict Management, Team Motivation, Collaboration, Rapport Building, Relationship Building, Drive Engagement, Performance Management, Performance Analysis, Organizational Structure, Knowledge Transfer, Leadership, Innovation, People Development, Industrial and Organizational Psychology

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

  • Status: Free Trial

    Skills you'll gain: Food and Beverage, Cooking, Sustainable Development, Nutrition and Diet, Meal Planning And Preparation, Sustainable Systems, Environment, Culture, Nutrition Education, Sustainability Standards, Compassion, Sustainable Technologies, Environment and Resource Management, Environmental Issue, Resourcefulness, Mindfulness, Climate Change Mitigation, Adaptability, Environmental Science, Habit Formation

  • Status: Free Trial

    Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Organizational Structure, People Development, Collaboration, Team Performance Management, Professional Development, Employee Coaching, Personal Development

  • Status: New

    Harvard Business School Online

    Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Team Management, Safety Culture, Team Building, Diversity Awareness, Teamwork, Team Performance Management, Organizational Leadership, Cross-Functional Team Leadership, Organizational Development, Team Oriented, Cross-Functional Collaboration, Team Leadership, Leadership, Business Leadership, Leadership and Management, Decision Making, Strategic Decision-Making

  • Status: Free Trial

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration

  • Status: Preview

    Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Team Oriented, Virtual Teams, Team Management, Hospitality Management, Collaboration, Team Performance Management, Team Collaboration, Recognizing Others, People Development, Overcoming Obstacles, Self-Awareness