Results for "Service Delivery"

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Business Operations, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis

Logical Operations
Skills you'll gain: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Information Technology Operations, Information Technology, Service Level, Operations Management, Incident Management, Governance, Technical Management, Asset Management, Operations, Automation

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, IT Management, Information Technology Architecture, Technical Management, Security Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Organizational Structure, IT Infrastructure, Information Management, Supplier Relationship Management, Process Optimization, User Feedback, Innovation, Process Improvement and Optimization

Skills you'll gain: Healthcare Ethics, Medical Equipment and Technology, Health Care Administration, Nursing Management, Nursing Administration, Health Systems, Infection Control, Medical Equipment, Intensive Care Unit, Health Administration, Medical Support, Telehealth, Health Informatics, Health Information Management, Patient Flow, Health Information Management and Medical Records, Administration, Hospital Admissions, Health Technology, Health Policy

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, Process Optimization, User Feedback, Innovation, Process Improvement and Optimization, Automation

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Improvement, Operations Management, Process Optimization, Service Management, Operational Efficiency, Capacity Management
What brings you to Coursera today?

Skills you'll gain: Service Management, IT Service Management, Service Design, Product Lifecycle Management, Change Management, Risk Management

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Complaint Resolution, Customer Retention, Communication

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Automation, Automation, Problem Solving, Design, Order Fulfillment

Skills you'll gain: Logistics Management, Supply Chain, Wholesaling, Logistics, Marketing Channel, Strategic Marketing, Consumer Behaviour, Customer Retention, Customer Relationship Building

Skills you'll gain: Performance Tuning, Transaction Processing, Middleware, System Monitoring, Hardening, Security Controls, Cyber Security Policies, Virtualization, Hardware Troubleshooting, Endpoint Security, Application Programming Interface (API), Debugging, Hardware Architecture

Skills you'll gain: IT Service Management, Service Management, Governance, Service Improvement, Stakeholder Management, Digital Transformation, Continuous Improvement Process, Corporate Sustainability, Process Optimization