All Results

  • Status: Free Trial

    University of Michigan

    Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Motivation, Visionary, Team Leadership, People Development, Performance Appraisal, Team Performance Management, Motivational Skills, Smart Goals, Employee Onboarding, Interviewing Skills, Persuasive Communication, Leadership, Leadership Development

  • Status: Free Trial

    Skills you'll gain: Tactfulness, Oral Expression, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Communication Strategies, Presentations, Ingenuity, Creative Thinking, Interpersonal Communications, Honesty, Cognitive flexibility, Social Skills, Empathy, Composure, Professionalism, Creativity

  • Status: New

    Skills you'll gain: Public Speaking, Presentations, Oral Expression, Persuasive Communication, Verbal Communication Skills, Storytelling, Communication, Driving engagement, Microsoft PowerPoint, Strategic Communication, Influencing, Communication Strategies, Executive Presence, Professional Development

  • Status: New

    Skills you'll gain: Non-Verbal Communication, Public Speaking, Verbal Communication Skills, Lecturing, Oral Expression, Rapport Building, Communication, Executive Presence, Professional Development, Communication Strategies, Constructive Feedback, Composure, Driving engagement

  • Status: New

    Skills you'll gain: Presentations, Storytelling, Public Speaking, Oral Expression, Verbal Communication Skills, Professional Development, Composure, Communication, Communication Strategies, Constructive Feedback, Target Audience, Leadership, Coaching

  • Status: New
    Status: Preview

    Skills you'll gain: Service Recovery, Service Design, Journey Mapping, Customer experience improvement, Tactfulness, Experience Design, Guest Relations, Professional Development, Verbal Communication Skills, Hospitality Services, Team Performance Management, Communication, Communication Strategies, Customer Service, Hospitality, Service Management, Initiative and Leadership, Team Leadership, Leadership, Operations

What brings you to Coursera today?

  • Status: Preview

    Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Hospitality Management, Planning, Budget Management, Operations Management, Coordinating, Budgeting, Vendor Management, Coordination, Plan Execution

  • Status: Free

    Skills you'll gain: Rapport Building, Non-Verbal Communication, Relationship Building, Professional Networking, Business Communication, Greeting Customers, Oral Expression, English Language, Interpersonal Communications, Verbal Communication Skills, Communication Strategies

  • Status: Free Trial

    Skills you'll gain: Workplace inclusivity, Diversity Training, Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, People Management, Employee Engagement, Empowerment, Team Collaboration, Cross-Functional Collaboration

  • Status: Free Trial

    Skills you'll gain: Storytelling, Oral Expression, Persuasive Communication, Public Speaking, Non-Verbal Communication, Verbal Communication Skills, Ingenuity, Creative Thinking, Communication, Creativity, Optimism, Problem Solving, Resilience, Analysis

  • Status: Free Trial

    Skills you'll gain: Verbal Communication Skills, Oral Expression, Public Speaking, Persuasive Communication, Communication, Tactfulness, Communication Strategies, Presentations, Interpersonal Communications, Cognitive flexibility, Social Skills, Active Listening, Driving engagement, Friendliness, Adaptability, Ingenuity

  • Status: New
    Status: Preview

    Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Customer Engagement, Hospitality, Relationship Management, Customer Complaint Resolution, Hospitality Management, Personalized Service, Hospitality Services, AI Personalization, Customer Service, Customer experience improvement, Drive Engagement, Driving engagement, Sustainability Standards, Experience Design