Results for "customer engagement"

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Analysis, Driving engagement, Account Strategy, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

University of Illinois Urbana-Champaign
Skills you'll gain: Customer Engagement, Marketing Strategies, Digital Marketing, Cross-Channel Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer experience improvement, Content Creation, AI Personalization, Generative Engine Optimization (GEO), Brand Loyalty, Web Presence, Personalized Service, Content Optimization, Customer Service, Analytics, Generative AI, Data Analysis, Data Visualization, Data Collection

Amazon Web Services
Skills you'll gain: Sales, General Sales Practices, Sales Process, Prospecting and Qualification, Sales Prospecting, Amazon Web Services, Sales Pipelines, Customer Engagement, Customer Relationship Management, Cloud Solutions, Customer Relationship Management (CRM) Software, Cloud Services, Strategic Communication, Cloud Storage, Company, Product, and Service Knowledge, Needs Assessment, Record Keeping, Action Oriented

Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Relationship Management, Customer Analysis, Customer Advocacy, Content Scheduling, Logistics Management, E-Commerce, Digital Marketing

Harvard Business Review
Skills you'll gain: Marketing Planning, Customer Engagement, Value Propositions, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour

Northwestern University
Skills you'll gain: Blogs, Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Marketing Effectiveness, Target Market, Customer Engagement, Content Creation, Multimedia, Writing
What brings you to Coursera today?

University of Arizona
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Customer Relationship Building, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Strategic Thinking, Business Strategy, Entrepreneurship, Active Listening

Skills you'll gain: Customer Engagement, Customer Retention, Campaign Management, Cross-Channel Marketing, Marketing Analytics, AI Personalization, Loyalty Programs, Customer Relationship Building, Customer Data Management, Target Audience, Advertising Campaigns, Data-Driven Marketing, Brand Marketing, Email Marketing, Marketing Automation, Marketing, Digital Marketing, Analytics, Business Reporting

Skills you'll gain: Proposal Development, Business Writing, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Loyalty Programs, Customer Analysis, Personalized Service, Gap Analysis

Skills you'll gain: Stakeholder Communications, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Brainstorming, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer experience improvement, Customer Retention, Customer Relationship Building, Organizational Strategy, Marketing Automation, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Portfolio Management, Analysis, Relationship Management, Business Strategy

Skills you'll gain: Storytelling, Customer Engagement, Customer Success Management, Professional Development, Customer Service, Data Presentation, Interviewing Skills, Customer Relationship Management, LinkedIn, Communication, Professional Networking, Portfolio Management, Interactive Data Visualization, Communication Planning