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  • Skills you'll gain: Communication Planning, Project Documentation, Collaborative Software, Taking Meeting Minutes, Accountability Frameworks, Internal Communications, Accountability, Stakeholder Communications, Meeting Facilitation, Document Management, Project Coordination, Workflow Management, Project Management, Communication, Stakeholder Engagement, Governance, Business Communication, Digital Communications

  • LearnKartS

    Skills you'll gain: Professionalism, Business Communication, Communication, AI literacy, Communication Strategies, Intercultural Competence, Dealing With Ambiguity, Professional Development, Personal Development, Workforce Development, Community Development

  • The State University of New York

  • Logical Operations

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

  • Skills you'll gain: Intercultural Competence, Compassion, Recognizing Others, Cultural Sensitivity, Cultural Diversity, Empathy, Emotional Intelligence, Personal Development, Growth Mindedness, Diversity Awareness, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Cognitive flexibility, Meditation & Breathwork, Liberal Arts, Curiosity, Creativity, Dealing With Ambiguity

  • Skills you'll gain: Verbal Communication Skills, Communication, Interpersonal Communications, Professional Networking, Cultural Sensitivity, Intercultural Competence, Social Skills, Business Communication, Cultural Diversity, Non-Verbal Communication, Diversity Awareness, Professionalism, Rapport Building, Follow Through, Relationship Building, Professional Development, Digital Communications, Executive Presence

What brings you to Coursera today?

  • University of California, Davis

    Skills you'll gain: Construction Estimating, Engineering Plans And Specifications, Blueprint Reading, Architectural Drawing, Cost Estimation, Building Information Modeling, Project Estimation, Risk Management, Project Risk Management, Architecture and Construction, Cost Management, Technical Drawing, Engineering Drawings, Construction Management, Estimation, Bidding, Construction, Risk Analysis, Presentations, Business Communication

  • Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

  • Skills you'll gain: Active Listening, Verbal Communication Skills, Communication, Empathy & Emotional Intelligence, Communication Strategies, Emotional Intelligence, Public Speaking, Persuasive Communication, Presentations, Business Communication, Non-Verbal Communication, Conflict Management, Teamwork

  • Skills you'll gain: Interviewing Skills, Oral Expression, Business Communication, Verbal Communication Skills, Business Research, Interpersonal Communications, Communication, Communication Strategies, Professionalism, Tactfulness, Professional Development, Branding, Company, Product, and Service Knowledge, Self-Awareness

  • Skills you'll gain: Compliance Training, Food Safety and Sanitation, Law, Regulation, and Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Regulatory Compliance, Employee Training, Occupational Safety And Health, Health And Safety Standards, Sanitation, Risk Analysis, Risk Management