All Results

  • Status: Preview

    Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Customer Service, Team Building, Team Oriented, Customer Engagement, Customer Complaint Resolution

  • Status: Free Trial

    Skills you'll gain: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, General Sales Practices, Sales Presentations, Value Propositions, Customer experience strategy (CX), Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Strategy, Digital Marketing

  • Status: Preview

    Skills you'll gain: Retail Store Operations, Commercialization, Sales Strategy, Instagram, Driving engagement

  • Status: Free Trial

    Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Customer Success Management, Sales Prospecting, Content Strategy, Persona Development, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing, Writing

  • Status: Preview

    Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery

  • Status: Preview

    Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Sales Management, Sales Enablement, Sales Process, Sales Training, Employee Onboarding, Sales Strategy, Employee Coaching, New Hire Orientations, Training Programs, Team Performance Management, Management Training And Development, Process Design, Team Management, Employee Training, Target Audience, Process Development, Recruitment, Consumer Behaviour, Recruitment Strategies, Goal Setting

  • Status: Preview

    Skills you'll gain: Marketing Operations, Sales Management, Marketing Effectiveness, Sales Development, Marketing Budgets, Marketing Analytics, Business Metrics, Business Operations, Marketing, Sales, B2B Sales, Sales Strategy, Performance Measurement, Digital Marketing, Return On Investment, Customer Relationship Building, Promotions and Campaigns, Key Performance Indicators (KPIs), Business Management, Financial Forecasting

  • Status: Free Trial

    Skills you'll gain: Retail Management, Marketing Channel, Retail Store Operations, Merchandising, Supply Chain Planning, Supply Chain, Logistics Management, Supply Chain Systems, Business Strategy, Market Opportunities, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Web Presence, Digital Transformation

  • Status: Free Trial

    Skills you'll gain: Growth Mindedness, Time Management, Constructive Feedback, Sales Development, Collaboration, Prioritization, Teamwork, Tenacity, Personal Development, Optimism, Team Collaboration, Stress Management, Persistence, Sales, Salesforce, Software As A Service, Accountability

  • Status: Free Trial

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media Marketing, Social Media, LinkedIn, Workflow Management

  • Status: Free Trial

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales, B2B Sales, Sales Support, Customer Data Management, Business Software, Databases, Data Management, Data Cleansing, Data Quality, Business-To-Consumer