- Communication
- Help Desk Support
- Critical Thinking and Problem Solving
- Customer and Client Support
- Process Management
- Customer experience improvement
- Customer Support
- Customer Service
- Interpersonal Communications
- Technical Support and Services
- Empathy
- Greeting Customers
Customer Service Fundamentals
Completed by Zlata Seregina
April 12, 2025
14 hours (approximately)
Zlata Seregina's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
